This role is for building the core functionality of AWS Internet Monitoring service driving active health signal processing, influencing core traffic engineering systems. This role will create an impact globally across all of AWS regions, and directly touching thousands of AWS and Amazon customer experiences. This role is a great fit for you if you are passionate about autonomous, highly-available and self-healing software systems that transform the way applications and networks are built and operated. You are happiest when you are working with world-class engineers and technical leaders empowered to solve fundamental challenges in planet-scale networks and software systems. Finally, with your curiosity and strong ownership bias, you have an infectious desire to innovate and continually improve how things are done.

Come join us and
• Do what nobody else in the world is doing… literally
• Gain world class knowledge and expertise on the inner workings of the Internet and how Amazon interfaces with it
• Create, enhance, and run scalable autonomous controller services that observe the state of the network, make active decisions to optimize traffic based on programmable business logic
• Build massive real-time systems which inform and drive complex changes across the global network and Internet
• Collaborate with and learn from world leaders in networking and distributed systems
• Gain practical experience building incredible software using Amazon Web Service.


Key job responsibilities

• Design, develop, test and deploy software systems at rapid pace and quality.
• Deep dive cross functionally collecting insights to drive data driven decisions.
• Active research to evaluate emerging technologies and innovative mechanisms helping the team to achieve high efficiency.
• Collaborate closely with cross-functional teams (developers, network experts, scientists, leaders) to translate the business requirements into technical specifications.
• Participate in code reviews, design reviews provide constructive feedback, and contribute to a culture of excellence in software engineering practices.
• Communicate effectively with stakeholders to convey project status, solicit feedback, and align on strategic objectives.
• Mentor, coach and develop peers and newer members of the team.
• Own the operational excellence of the software and system you put into production.
• Contribute to improving our documentation, mechanisms, and tools.


About the team
The Internet Monitoring team is responsible for the services that monitor the health of Amazon’s traffic to and from the the Internet. We provide the authoritative source of Internet health-detecting and reporting of internet impairments affecting AWS services before customers complain and do so at a high quality and optimized cost. We provide the Internet health signal to operators and service owners for manual traffic engineering & other downstream consumers for Automated Traffic Optimization and Management that drives programmatic traffic engineering. We provide the foundations for internet health and triangulation for AWS customer resources. Our biggest value proposition is to look at a variety of input data sources and come up with a single customer experience score indicating the internet health, associated visualizations, alarms, and fault isolation.

We are open to hiring candidates to work out of one of the following locations:

Santa Clara, CA, USA