Excited to disrupt Talent Acquisition (TA) space? How about automation at scale? If your answer is yes then Amazon Workforce Solutions Analytics and Technology (WSAT) team is the place for you to be. We are a team that powers acquisition & management of the most talented and motivated employees worldwide via technological innovations. We are committed to disrupt TA space by bringing end to end automation of business process flow. WSAT team is working multiple green field initiatives. This is your chance to be part of designing scalable, extensible and resilient solutions and implement it leveraging cutting edge technology. This is a great opportunity where you will be able to Think Big and innovate on behalf of associates, employees in a start-up like environment.
We are looking for a strong software development engineer who thrives in building scalable, extensible, resilient and highly-available system. They take a holistic view of tech architecture across the space and provide guidance, mentorship and valuable insights to junior engineers in the team. They act as quality gate-keepers and make sure that the team is designing, developing and deploying fault-tolerant systems. They thrive in ambiguity, understand the importance of team collaboration, moves fast, and has a persistent desire to improve how things are done. They will have the technical skills to design and build complex large-scale distributed systems. They prefer working on small, focused teams, have a product-first thinking, and love to pitch in anywhere to get the job done. They lead by example and influence the team with their engineering expertise and decision-making ability. They can communicate effectively (verbal, written, and listening) with a wide variety audience and are comfortable pitching new ideas. You’ll work on cutting edge technologies to build the world’s most innovative front-line support solutions.


Key job responsibilities
• Drive the development of the end-to-end services and processes to give Amazon hourly associates options for pay, training, and job choices
• Build the most extensive pay premium, job training, and career mobility options on earth
• Use modern technologies to solve complex problems at scale
• Deliver solutions that scale in volume and handle the complexity of diverse workflows and country specific rules/regulations.
• Own automation of business processes in a full stack, mostly server-less environment using proven, as well as evolving native AWS services and other technologies to create a friction free user experience.
• Solve the challenging problem of scaling these services to serve hundreds of thousands of Amazonians across the globe in real-time
• Be a technical innovator that is not afraid to challenge the norms and innovate.
• Execute against project plans and delivery commitments.
• Build highly available, scalable, and performant tier-one services to power responsive, intuitive, and sleek experiences for customers.
• Solve complex business and technical problems by diving deep, collecting data to make well informed decisions, and using sound judgement in the face of insufficient data.
• Work with the latest technologies to innovate on behalf of the associates.


A day in the life
As an engineer on this team, you will be given the opportunity to independently own driving improvements to our existing technology, while also designing and developing new products and interfaces. Your solutions will provide the ultimate customer experience. You should be somebody who enjoys working on complex system software, is customer-centric, and feels strongly about building a software system that can be operated at global scale. At Amazon, we are known for our customer obsession. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience.

About the team
In Workforce Solutions team, we enable Amazon to be the employer of choice for hourly workers by offering them the fastest path to a consistent and flexible hourly job with opportunities to earn more and grow their skill sets, resulting in more value for customers as we better absorb variability and lower costs. We build capabilities and programs that enable flexible job management for associates. Our team is dedicated to supporting our members.