Are you interested in building and influencing open source monitoring and observability? Would you like to use your engineering background to support best-in-class data cloud and large-scale distributed systems to enable big data processing in the cloud? We're looking for talented and driven individuals to join us.

Amazon Managed Service for Prometheus is looking for software engineers that want to help us grow our newly launched monitoring and alerting service. Customers rely on our service to continuously ingest, store, alert, and query large amounts of data. Amazon Managed Service for Prometheus is part of the AWS open-source observability solutions that enable customers to monitor, analyze, and visualize the performance of their workloads.

Our team tackles some of the hardest scalability, performance, and distributed computing challenges in the world. We process billions of data points per second and manage artifacts through the latest in technologies (DynamoDB, Memcached, Lambda, etc.). We process time series data and are growing our service to accommodate the on demand and low latency ingest, storage, and query of customer data. You’ll have the chance to contribute to open source and run a fully managed scalable service at AWS, while working with a group of incredibly smart, friendly, and passionate people.

AWS has a fast-paced environment where we “Work Hard, Have Fun, Make History”. On a typical day, our software engineers might deep dive to root cause a customer issue, release the latest new feature, consult with the top engineers at Amazon, or discuss radical new approaches to building and operating at scale. You'll be surrounded by people who are incredibly smart, passionate about observability, and believe that we are only scratching the surface of what AWS can really do to help developers, SREs, and business owners everywhere.

SDE positions within the team is responsible to build fully managed, multi-tenant Prometheus service.

Key job responsibilities
- Design, implement, and test new product features using Go, Kotlin, TypeScript, and leveraging AWS services such as Lambda, Step Functions, S3, DynamoDB, EKS, ECS, and many more
- Operate and maintain a globally available 24x7 service that our customers rely on to monitor the health of their systems
- Contribute to open source software, especially for projects in the observability space, such as Prometheus, Grafana, Cortex, Thanos, and OpenTelemetry
- Help our customers by solving their immediate operational problems, and influencing our roadmap to address their long-term needs
- Collaborate with other members to improve our team’s software best practices (e.g., security, quality, operational excellence, etc)
- Participate in hiring and mentoring of new team members

A day in the life
On a typical day, our software engineers might deep dive to root cause a customer issue, release the latest new feature, consult with the top engineers at Amazon, or discuss radical new approaches to building and operating at . You'll be surrounded by people who are incredibly smart, passionate about observability, and believe that we are only scratching the surface of what can really do to help developers, SREs, and business owners everywhere.

About the team
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a value on work-live balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.


Mentorship & Career Growth
We are passionate and intentional about growing the careers of our team members. From the start, we pair you up with a buddy to help you navigate the first few months, and tailor an onboarding plan to guide you through your journey to becoming a fully contributing member our team. Your continuous development benefits from one-on-one mentorship from senior software engineers, access to and feedback from principal engineers, and a personalized career development plan with your manager. Our team is made up of engineers with varied experiences that celebrate knowledge sharing and constructive feedback.