Description As part of the AWS Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions. Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Do you want to design, build and operate services that are used by millions of customers every day? Are you passionate about architecting highly available and large-scale services? If the answer is yes, the Appstream 2.0 team wants to talk with you. AppStream is a rapidly-growing service that offers customers incredibly scalable and robust application and virtual desktop streaming. We have a number of new exciting features to launch in the next year next year and are looking for talented and motivated engineers to join the team. AppStream 2.0 is an AWS End User Computing (EUC) service that enables SaaS application streaming or delivery of virtual desktops. We are growing at an incredible pace with a rapid increase in adoption and usage. As a result, we offer a unique opportunity to solve some of the most interesting problems associated with providing secure, reliable, fast and highly scalable solutions. You will get to build on top of AWS utilizing industry-leading patters on EC2, S3, DynamoDB, Kinesis, Lambda, APIGateway, etc. We strive to deliver innovating solutions and features that enable millions of concurrent streams, snappy click to app stream start, faster than human perception end to end streaming latency, lowest possible cost per streaming session, secure and isolated streams for best compute and graphics utilization, high fidelity graphics, broad server OS selection as well as client OS footprint. We are looking for people who believe in providing world-class application streaming experience for AWS Enterprise and ISV customers. Key job responsibilities - Design, Develop, Deliver and Operate secure, reliable and scalable solutions for customer features as well as internal operational improvements. - Maintain high standard by delivering high quality in your own work as well as and push for a high bar in code, design and other document reviews for the team. - Work across team boundaries and help deliver on team projects by showing high bar of ownership, earn trust and deliver results. - Develop a deep understanding of the system as well as the overall service, understand core customer usage patterns and workflows. Be part of the team's oncall rotation and help in directly engaging with customers and stakeholders and drive ticket and issue resolution. - Demonstrate customer obsession in your work (design, implementation, testing, deployments, operations). - Develop your communication skills and leverage written and verbal communication to earn trust and drive consensus and required outcomes while collaborating with team mates and across team-boundaries. - Be closely engaged in team meetings and processes and help continuously identify and drive improvements for the team's efficiency and effectiveness. - Be a mentor and role model for junior engineers by exemplifying and re-inforcing the Amazon's LPs every day. A day in the life Our team works together to provide work/life balance for all team members. We recognize that the circumstances of our team members vary, and we balance work across the team so that we’re all able to maintain high standards on behalf of our customers, while at the same time allowing for rich and happy personal lives. We pride ourselves on a high level of ownership in the work we do. We maintain a regular on-call rotation across our teams with engineers and managers all taking part to resolve the inevitable issues that arise. We work hard to minimize getting paged in the middle of the night as we recognize that a well-rested employee is a productive employee. About the team This team is a great fit for you if: - You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal. - You like to be part of a collaborative environment where the team supports each other and you have access to mentors and senior engineers for guidance - You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance. Why AWS Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Basic Qualifications - 1+ years of non-internship professional software development experience - 1+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience - Experience programming with at least one software programming language Preferred Qualifications - Bachelor's degree in computer science or equivalent Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $129,300/year in our lowest geographic market up to $223,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.