New York, NY, US
16 days ago
Software Development Engineer II, Amazon Search CX
Customers often struggle to understand Amazon's large selection and are looking for key differentiating factors that set one item apart from another. A rare opportunity is available to build new features that address this customer problem in Amazon Search!

Hundreds of millions of customers. Billions of queries per year and dollars in revenue. The scale and impact of Amazon search is HUGE and we need smart and creative engineers to imagine and develop innovative cross-device features worldwide. Come help us deliver features you can show off to your friends and family!


You should be a well-rounded software engineer, with expertise in building large-scale web applications and/or low-latency services, optimized for performance. You should love working with designers, user researchers, applied scientists and product managers on shaping customer facing projects in multiple parts of the Amazon website.

Key job responsibilities
Work with modern web development technologies to improve customer workflows.
- Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
- Assist in the career development of others, actively mentoring individuals and the community on advanced technical issues and helping managers guide the career growth of their team members.
- Possess expert knowledge in performance, scalability, enterprise system architecture, and engineering best practices.
- Develop and maintain scalable distributed real-time systems using Java.

A day in the life
On a day-to-day basis, you'll be part of a close-knit team of engineers that are agile, data driven, and highly collaborative. You'll help analyze customer behavior, propose ideas and solutions during sprint planning with your team, implement big ideas, and then measure the results. Engineers on our team have proposed ideas that have impacted millions of customers and generated millions of dollars in revenue.


About the team
The Search Customer Experience team is responsible for worldwide customer facing search features on desktops, tablets, and mobile devices. Everything from the moment a customer clicks into the search box to when they view search results. We use data mining and usability data to develop new features and we test them through hundreds of A/B experiments a year. This immense amount of data allows us to build smarter and more personalized experiences for our customers across a wide variety of categories, from instant video and Kindle books to apparel and electronics.
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