New York, NY, US
5 days ago
Software Development Engineer II, Product Knowledge, Product Knowledge, Authoring
Amazon Product Knowledge is looking for an experienced Software engineer to help us make the world’s best product catalog even better. Our vision is to create a best-in-class knowledge management system, to power delightful experiences on Amazon's retail website for our customers across the globe. The tools and interfaces used by Amazon's information scientists are critical to that mission, and we need your help to build and reinvent that experience.

Product Knowledge at Amazon is core to every aspect of the retail shopping experience, powering key functions such as search and browse for shoppers and the product listing experience for third-party sellers. You will work on core PK services that describe, vend and release Catalog metadata content, providing a safe and consistent way to release content for the retail catalog to consume. You will design and build distributed, fault tolerant systems to handle data at scale and with low latency. Along the way you will use LLMs to evaluate effectiveness of the metadata and generate strategic solutions to improve the Catalog. You will have the opportunity to lead high impact, challenging projects that will influence the technical strategy of the whole organization.

As a Software Engineer, you will tackle our most complex challenges, building high-quality, architecturally sound systems that align with our business needs and propel us forward. You'll translate business needs into workable technology solutions, collaborating closely with product managers and engineering teams to deliver innovative products. Your expertise will be both deep and broad, allowing you to produce detailed technical work, high-level architectural designs, and solutions that push the boundaries of what's possible.


Key job responsibilities
- You will leverage the right AWS tech stacks and methodologies to build highly performant, scalable systems that fit our fast growing business's scale.
- Translating complex business needs into elegant, workable technology solutions that drive customer value and business growth.
- Surfacing technical influence within and beyond our team, proactively supporting and coaching team members, increasing their contributions by sharing your knowledge, experience, and passion for excellence.
- Leverage LLMs to build AI tools that can help us better serve our customers.



About the team
Team members are enthusiastic, friendly and supportive. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing, mentorship and high quality work.
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