Come join the team that works on the latest delivery features for our Amazon customers and Delivery Associates.
Our mission is to provide Amazon customers and transporters with a unified, efficient delivery and pickup experience. We strive to eliminate all possible variances and complexities associated with on-road pickup and attended deliveries, ultimately creating a seamless and delightful experience for our customers and transporters.
The team you'd be joining provides transporters with knowledge, contextual help, and experience that enables gains in productivity (Service Time), quality (First Time Delivery Success), engagement (Attrition) and compliance to the local regulations.
Are you interested in developing robust technology that will help Amazon deliver packages worldwide efficiently and quickly? It is still Day1 in the Last Mile Technology space!
Amazon Flex is the system that works with crowd-sourced and third-party delivery partners to complete all of Amazon’s deliveries. Our Amazon Flex application works in concert with our advanced logistics systems and technology. These technologies allow delivery partners to onboard, schedule delivery times in advance or on demand, and be guided through their deliveries with in-app mapping, navigation, and much more. Our ability to engage with, serve and provide a world-class experience to both customers and our delivery partners has become more critical as we continue to expand the number of delivery partners and target faster deliveries to our customers.
Key job responsibilities
• Being part of a customer obsessed company and working as part of this team, you’ll be responsible for the design, development, test, and deployment of a range of products that make it possible to deliver packages to customers in two hours or less all over the world.
• You will have an opportunity to conceptualize, design, build, test and own software systems.
• You will influence the technical direction of the team, work with many different technologies.

If you are a software engineer with a creative flare, problem-solving skills, exposure to various technologies such as Java and Kotlin and have the desire to help drive Amazon's next generation of delivery, we want to talk with you.
A day in the life
Start your day with purpose: dive into writing amazing code that powers the Amazon Flex app, enabling thousands of drivers to deliver packages quickly and seamlessly. You’ll build features that delight our customers and transform the delivery experience for our drivers. Work alongside a team of the most talented engineers, solving real-world challenges, optimizing routes, and enhancing the app’s performance to make every delivery a smooth journey. Every line of code you write, every problem you solve, and every test you run brings us closer to redefining the way packages move from A to B. Come, have fun, and leave a lasting impact on millions of deliveries worldwide! 🚀



Key job responsibilities
As a key member of our engineering team, you will own the backend technology for packages on the move. 
You will be solving complex problems, and working on difficult challenges in software engineering as the scale and suite of our services grow.
You will be responsible for engineering new services and features that will shape how delivery evolves here at Amazon.
You will be part of a new team charged with creating a unique service to empower Amazon to enhance our delivery experience.

About the team
The Delivery Quality team focuses on eliminating issues that lead to imperfect deliveries. We protect the customer experience through proactive guardrails that prevent accidental or intentional misuse of Amazon Flex application while ensuring deliveries are carried out in accordance with customers’ stated preferences. We also step in to support drivers in times of uncertainty and provide actionable and visual guidance that set drivers up for success.