Sales, Marketing and Global Services (SMGS)
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Kumo provides technology and trusted expertise that intelligently anticipate and resolve AWS customer needs, helping them adopt, optimize and operate within the AWS cloud at scale. Kumo’s products, used by AWS customers and the support teams that help them, are vital to ensuring exceptional customer experiences on AWS. We work across all AWS Customers from big & diverse enterprises to smaller customers as they move their infrastructure to the cloud.

Key job responsibilities
As an experienced engineer, you will be part of a team responsible for building large-scale customer-impacting and long term architecture initiatives, defining and solving endemic problems. You will have opportunities to work on complex problems, like preserving the customer promise of safety, ease of use and low cost.
Our senior engineers truly enjoy mentoring more junior engineers through one-on-one mentoring. We care about your career growth and assign projects based on what will help each team member grow and develop into a better-rounded engineer and enable them to take on more complex tasks in the future.

A day in the life
We blend the energetic spirit of a startup, alongside the work-life balance of a mature organization, and the technical challenges on par with AWS. This creates an environment where builders can thrive, enjoy their work, and make a lasting impact!

About the team
Our teams are intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. Yes we do get to build a really cool service, but we also think a big reason for that is the inclusive and welcoming culture we try to cultivate every day. We’re looking for new teammates who are enthusiastic, empathetic, curious, motivated, reliable, and able to work effectively with a diverse team of peers; engineers who will help us amplify the positive & inclusive team culture we’ve been building.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.