We are seeking an experienced Software Development Manager (SDM) to join our growing Contract Onboarding (CO) team. Our team is advancing the art of what is possible in AWS using AI/ML in a complex high value space. We are streamline the contract ingestion process for deal agreements creation and enable the critical data that feeds one of the world's largest billing systems. We enable our Billing organization to sign contracts/deals with AWS customers faster, compute bills accurately, apply discounts and enhance customer experience overall.

As an SDM, you will be responsible for leading a two pizza team. You will play a crucial role in shaping the technical direction of AWS services, fostering a culture of innovation, and ensuring the delivery of high-quality, scalable software solutions that meet the needs of our global customer base.


We have a fast-paced environment where we “Work Hard, Have Fun, Make History.” On a typical day, our software development engineers dive deep to root cause a customer issue, release the latest new features, consult with the top engineers at Amazon and discuss radical new approaches to building and operating at scale.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.



Key job responsibilities
Team Leadership & Development:

Lead, mentor, and grow a team of engineering managers. Foster a culture of technical excellence, innovation, and continuous learning within your organization.

Technical Strategy & Architecture:
Collaborate with senior leadership to define and implement the technical vision and strategy for your area of responsibility. Ensure architectural decisions align with AWS’s long-term goals and scalability requirements.

Project Execution & Delivery:
Oversee the execution of multiple complex engineering projects across teams. Ensure timely delivery of high-quality software that meets customer needs and business objectives.

Cross-functional Collaboration:
Work closely with product management, operations, and other engineering teams to align technical initiatives with business goals and customer requirements.

Process Optimization & Innovation:
Drive initiatives to improve engineering processes, tools, and methodologies. Implement best practices in software development and operations (DevOps) across your organization.

Performance Management:
Define and track key business metrics for your teams. Use data-driven insights to optimize team performance and drive continuous improvement.

Risk Management: Identify technical risks and develop mitigation strategies to ensure the reliability, security, and scalability of AWS services.


About the team
Utility Computing (UC)
AWS Utility Computing (UC) provides product innovations — from foundational services such as Amazon’s Simple Storage Service (S3) and Amazon Elastic Compute Cloud (EC2), to consistently released new product innovations that continue to set AWS’s services and features apart in the industry. As a member of the UC organization, you’ll support the development and management of Compute, Database, Storage, Internet of Things (Iot), Platform, and Productivity Apps services in AWS, including support for customers who require specialized security solutions for customers who require specialized security solutions for their cloud services.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge-sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects that help our team members develop your engineering expertise so you feel empowered to take on more complex tasks in the future.
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
About AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.