Software Engineer, Enterprise Systems Austin,Texas,United States Software and Services Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined — and now can’t imagine living without. If you’re motivated by the idea of making a real impact, and joining a team where we pride ourselves in being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! The Customer Systems team is looking for an experienced Software Engineer. You will play a critical role in driving the strategy and execution, along with the technical direction for the Customer Systems team; working with business leaders and external vendors to define and establish system roadmap, design, develop, test and implement solution with high quality on time and within budget. Candidates should have software background with hands-on design and implementation experience of large-scale applications. Strong judgement, oral and written communication, and leadership skills are required. The ability of drive decisions through consensus and influence change and the ability to resolve conflict effectively is essential to succeed in this role! **Description** Responsible for deployment of large scale packaged cloud solution Defining solution architecture and integration across multiple Apple backend systems Troubleshooting application issues, code bugs, workflows and integrations Coordinating system performance tests Maintaining system security **Minimum Qualifications** + Strong hands-on experience in Java/J2EE, developing and consuming REST services + Professional hands on experience in building and deploying scalable enterprise software solutions + Professional working experience in Customer Service Domain + Experience in architecting and defining SaaS solutions + Understanding of security concepts as applicable to package solution deployments + BS degree or equivalent work experience **Key Qualifications** **Preferred Qualifications** + 8+ years of hands-on experience in Java/J2EE, developing and consuming REST services + 8+ years of hands on experience in building and deploying scalable enterprise software solutions + 4+ years of work with security concepts as applicable to package solution deployments + 6+ years on Cloud technologies including Kubernetes, AWS, Helm Charts, Spinnakar, CI / CD + Comfortable with ambiguity and time spent outside of comfort zone acquiring new skills + Ability to adapt and approach problems flexibly + Excellent communication and teamwork skills + Strong technical scope, ability to quickly ramp up and identify technical risks and tradeoffs, while communicating and collaborating with engineers, designers, PMs, etc. + Knowledge of web technologies + Understanding of ML Product Life Cycles + BS degree in computer science or equivalent field with 10+ years of work experience, or MS degree with 8+ years of work experience **Education & Experience** BS degree in computer science or equivalent field with 10+ years of work experience, or MS degree with 8+ years of work experience **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. 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