Software Engineer - Hybrid

Please Note: This position is hybrid; however, you must reside within driving distance of our offices in Coppell, TX or Pittsburgh, PA to attend meetings and team collaboration.

ClubLabs is the digital acceleration team for Automobile Club of Southern California, also known as, AAA. We are the team responsible for building intuitive customer experiences across the organization’s insurance, membership, financial, emergency roadside, and travel services. We’re a team of engineers, designers, researchers and product managers within AAA delivering maximum value to our members and business for a smarter future.

We are seeking a Software Engineer to join our GenAI Chatbot team and contribute to the development of next-generation AI-driven chatbot solutions. The ideal candidate is a strong programmer with a passion for building scalable, secure, and high-performing enterprise applications using cloud and AI technologies.

What You'll Do

Create and enhance GenAI-driven chatbot solutions for efficiency and responsiveness.

Write clean, maintainable, and well-documented code in JavaScript/TypeScript or Python.

Design, develop, and deploy serverless applications using AWS Lambda, API Gateway, and DynamoDB.

Implement and integrate GenAI services (e.g., AWS Bedrock) to enhance chatbot capabilities.

Develop, test, and maintain APIs and web applications with a focus on performance, scalability, and security.

Work with AWS cloud technologies, including: S3, RDS, IAM, KMS, Kinesis, Route 53, GitHub Actions.

Automate infrastructure deployment using AWS CloudFormation and AWS CDK.

Follow agile methodologies, collaborating closely with cross-functional teams.

Ensure code quality and maintainability through TDD practices.

Identify and resolve issues in production and development environments.

Stay up to date with industry trends and emerging GenAI & cloud technologies.

What You'll Need

Bachelor’s degree in computer science, Software Engineering, or a related field.

2+ years of experience in software engineering with a focus on backend development.

Strong understanding of algorithms, data structures, and object-oriented programming.

Experience in cloud computing, including IaaS, PaaS, and SaaS, as well as automation and orchestration.

Proficiency in web and API development, including best practices and architectural principles.

Familiarity with container technologies, such as Docker and Kubernetes (a plus).

Excellent problem-solving and debugging skills.

#LI-KA-1

Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts (membership, insurance, travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer