The mission of our Org, Windows Servicing and Delivery ( **WSD** ) is to keep a billion Windows customers protected and productive. And our team Release Analysis and Monitoring ( **RAM** ) plays a critical role in this. Would you like the satisfaction that comes with keeping every person and organization on the planet protected and productive each month through delivering high quality Windows updates? Do you like to apply ML/AI algorithms to perform an analysis of hundreds of thousands Social Media posts per month? Do you enjoy working in a high performing diverse team with comradery and passion for development? If you answered “yes,” you will want to join our team! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. **Responsibilities** We are looking for a highly motivated Senior developer to be part of a high performing team in Social Media analysis space helping to detect quality regressions through social monitoring as soon as possible. + You will play a key role developing ML and AI algorithms to process hundreds of thousands social posts (forums, blogs, User Initiated Feedback, admins mailing lists, etc) every month detecting potential regressions in servicing updates and surfacing this information to feature owners. + You will be part of a team building complex data processing, data analysis systems focusing on NLP, text classifiers, text clustering, emerging topics, trending analysis enabling engineers to find a needle in the haystack. + You will have an opportunity to aggregate Pre-Release health signals into rich data warehouses enabling analysis, monitoring, transparency and correlation across wide range of sources. We encourage a growth mindset where failures are learning opportunities, feedback is a gift and collaboration yields better outcomes. Customers are the number one reason we exist; ensuring they have excellent experiences with Windows is our top priority. Customer excitement helps drive our own passion to create quality experiences. **Other** + Embody our culture (https://careers.microsoft.com/us/en/culture) and values (https://www.microsoft.com/en-us/about/corporate-values) **Qualifications** **Required Qualifications** + Bachelor's Degree in Computer Science + OR related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, OR Python + 4+ years of software development and design experience with Object-Oriented paradigm (C#, Java, or others). + 3+ years of building cloud native apps using Azure or AWS. + Customer obsession – both internal and external customers are critical. + Excellent communication and teamwork skills. + Excellent problem solving, debugging, and troubleshooting skills. + Experience with SQL Server / Oracle database. **Preferred Qualifications** + Experience with Machine Learning (ML) and Natural Language Processing (NLP). + Web development experience using Angular, React. + Critical, creative, and innovative thinking. + Independent, self-driven, with a high sense of accountability. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .