Job Title: Software Engineer II Job Description **Key Responsibilities:** + Design, develop and implement core functionalities for WorkforceCX application. + Develop APIs and integrations with third-party systems. + Ensure software scalability, performance, and security. + Debug, troubleshoot, and resolve software bugs and issues in production and testing environments, as reported by the WFM Team. + Works closely with the WF Team to address any issues or concerns. + Collaborate with fellow Software Engineers to brainstorm and understand requirements from WFM/Clients and deliver effective solutions. + Coordinates with cross-functional teams, including Product Manager, Designers, and QA Test Engineers, to deliver high-quality features that enhance WorkforceCX scheduling, time tracking, and performance monitoring capabilities. + The engineer will leverage modern programming languages, frameworks, and cloud technologies to build solutions that optimize workforce operations, improve efficiency, and meet client requirements. + Participate in code reviews and contribute to best practices for software development. + Participate in the SCRUM Meetings by providing inputs and suggestions to efficiently manage work priorities and deliverables. Location: PHL Work-at-Home Language Requirements: Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**