As a Tier 3 System Support Engineer here at Honeywell, you will be accountable for providing advanced technical Support and troubleshooting for complex system issues. You will play a critical role in ensuring the smooth operation of our systems and providing exceptional Support to our customers. You will report directly to our Tier 3 Support Manager, and you will work out of our Raleigh, NC location. This role is eligible for hybrid work mode, except for the first 90 days. In this role, you will impact the success and reliability of our systems by resolving complex technical issues and providing top-tier Support to our customers. Your expertise and problem-solving skills will be vital in maintaining the performance and functionality of our systems. At Honeywell, our people play a critical role in developing and assisting our employees to help them perform at their best and drive change across the company. Help to build a strong, diverse team by recruiting talent, identifying and developing successors, driving retention and engagement, and fostering an inclusive culture. Key Responsibilities + Provide advanced technical support and troubleshooting for complex system issues + Work with cross-functional teams to resolve customer issues and ensure customer satisfaction + Analyze system logs and data to identify root causes of issues and implement appropriate solutions + Perform product sustaining and cybersecurity readiness + Stay up to date with the latest technologies and industry trends to continuously improve technical skills BENEFITS OF WORKING FOR HONEYWELL In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits At a Glance | Honeywell Benefits (https://benefits.honeywell.com/benefits-at-a-glance) The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. U.S. PERSON REQUIREMENTS Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status or have the ability to obtain an export authorization. YOU MUST HAVE + Bachelor’s degree from an accredited institution in a technical discipline such as computer science, computer engineering, or electrical engineering + Strong knowledge of operating systems, networking, and troubleshooting methodologies + Excellent problem-solving and communication skills + Strong programming skills with knowledge of C#, C++, JAVA, JAVA Script, Python, PowerShell, and PL/SQL programming languages. WE VALUE + Minimum of 1 year of experience in technical Support or system administration + Experience with cloud technologies and virtualization + Knowledge of cybersecurity best practices + Ability to work effectively in a fast-paced and dynamic environment + Strong database skills to troubleshoot and optimize database performance ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, care or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.