Overview Medallia is the pioneer and market leader in Experience Management. Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the understanding and management of experience for candidates, customers, employees, patients, citizens and residents. We are more than a software company. We want to be known as a company that does the right thing, no matter the challenge or controversy. We are committed to creating a culture that values every person and every experience. Individual life experiences shape the way we interact with the world, which is why we encourage people to bring their whole selves to work each day. The strength of our global workforce is the most significant contributor to our success. We believe: Every Experience Matters. Talent is Everywhere. All Belong Here. At Medallia, we hire the whole person. The Role and team As a Sr Software Engineer of the Medallia Core Collections group, you will play a major role in taking our industry-leading SaaS platform to the next level. You will lead the innovation of our core platform that powers our reporting application. You will design and build highly performant, scalable, and robust backend components for our user facing applications. We are looking for motivated Sr software engineers to join our global team. You will solve challenging technical problems, own your services end-to-end, and help take our Cloud platform to the next level. This isn't just an opportunity to join an amazing team, but also to have an impactful role in how we evolve our products. Responsibilities Ship great software that is scalable and robust and then keep it performant Drive the technical roadmap and definition and help the team prioritize and plan Partner closely with dependent teams across engineering to ensure uninterrupted service Identify gaps in knowledge, tools, and process and work with relevant stakeholders to address the gaps Incorporate best development practices and habits and help build tooling to enforce the same Work in small teams with like minded engineers in an agile environment Become a go-to person for a part or whole of the system Qualifications Minimum Qualifications 4+ years of commercial industry experience working on complex back-end distributed systems and enterprise grade customer centric software 6+ years of demonstrated experience with Java or C++ (or another high-level object oriented language) Experience with SaaS environments and distributed systems Experience with relational / NoSQL databases Bring an ownership mindset with quality orientation and DevOps experience Agile process experience, ability to work in fast-paced and distributed teams Preferred Qualification BS/MS Computer Science, Engineering or equivalent degree Expert knowledge of Java 8+ preferred Experience with identifying performance issues and making the appropriate improvements preferred Experience working with a large codebase preferred Experience in working with a distributed team preferred At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees. Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com. For information regarding how Medallia collects and uses personal information, please review our Privacy Policies