Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

 

Primary Responsibilities:

Adherence to the defined Ops delivery process/guidelines like Problem Management, Incident Management, Change Management, SLA Compliance, productivity and other application goals etc.    Participating in sprint planning, grooming calls and retrospectives Ensuring timely deliveries for all assigned tasks as per SLA Job monitoring, analysis, debugging problems, PLM tasks, providing code fixes & testing. Conduct root cause analysis on all incidents and recommend a corrective action plan Ensuring timely updating of Service Now with resolution data, root cause Achieves harmonious working relationships with business partners and within team Active Contribution in Design reviews, Story Development, Test Case Creation, Test Case Execution/ functional Testing, Performance Testing and Production Support readiness reviews for new releases, provide inputs for Go/No Go decision  Develops innovative approaches on performance optimization & automation Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

5+ years of experience Experience in supporting application in Cloud environment (Kubernetes preferred)  Fair experience in working with agile methodology  Solid knowledge of .Net, C#, VB.Net, and the integration of 3rd party APIs, SQL databases, GItHub Action, Azure DevOPS Sound knowledge of SDLC  Exposure to Unit Testing (Plan, Prepare & Execute) Exposure to Functional/ Regression/ Performance Testing (Plan, Prepare & Execute) Proven ability to work independently with minimum support/mentoring Proven ability to develop, test, deploy, and maintain to improve software performance, maintainability, and resiliency Proven ability to identify and investigate problem areas, conduct root cause analysis, propose and implement mitigating solutions Proven ability to document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Proven ability to improve processes supporting all aspects of the software development lifecycle including source code management, testing, automation Proven excellent written and verbal communication skills

Preferred Qualifications:

Experience of handling of OM applications  Background in healthcare industry applications

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

 

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