Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

The Software Engineering Manager: Workflow is responsible for designing, developing, and optimizing workflow processes that enhance operational efficiency and streamline business operations. This role involves leading a team of engineers to create and implement workflow solutions that align with organizational goals and meet business needs. The role ensures that workflows are well-defined, scalable, and integrated with existing systems, driving process automation and overall productivity improvements.

Responsibilities:

Deliver high-quality solutions

Optimize system performance

Align with strategic goals

Manage project timelines and budgets

Ensure compliance and security

Workflow Design and Development

Team leadership

Process analysis

Solution integration

Quality assurance

Stakeholder collaboration

Continuous improvement

Documentation

Training and support

Drive innovation

Experience, knowledge & skills required:

Degree in Computer Science or related qualification

8 - 12 years’ experience with Salesforce or related workflow platform

Experience in Agile Methodology and Safe/Scrum Framework 

Exposure to AWS or related cloud infrastructure

Exposure to cost, invoice, and service provider management

Proven experience in managing and guiding a technical team comprising over 5 members

Experience with cloud event monitoring tools for always-on

Experience in DevSecOps

 Core Skills:

In-depth knowledge of the Salesforce platform, including its architecture, features, and customization capabilities or related

Proficiency in designing and implementing workflow automation solutions using Salesforce tools or related

Strong skills in Salesforce development and integration with other systems

Knowledge of integrating Salesforce with other systems and applications, using APIs and data connectors to ensure seamless data flow and process integration

Skills in managing and optimizing Salesforce data

Insurance Exposure

Stakeholder Management

Advantageous Skills:

Advanced Salesforce Certifications

Knowledge of Salesforce AppExchange

Salesforce Einstein for AI-driven insights and automation

The Recruitment process:

TA Interview: This will be a discussion with a member of the TA Team to give you an understanding of our business, our culture & values and more context on the role. It will also allow us the opportunity to get to know you a little better, and ensure OMI can meet your needs

Panel Interview: This will be with members of the hiring team

Technical & Psychometric Assessments: These will depend on the role and will sometimes happen concurrently with MIE & Internal Verification

Final feedback

All About OMI:

https://www.oldmutual.co.za/about/old-mutual-insure/

https://www.linkedin.com/posts/old-mutual-insure_i-work-at-old-mutual-insure-of-course-activity-7161674472469524483-w0j6?utm_source=share&utm_medium=member_desktop

Lead the development and maintenance of applications and systems for assigned functional areas or business units. Includes systems analysis and development. OML roles mapped to this profile are: Technical Lead: Software Engineering – Processing, Technical Lead: Software Engineering – SQL, Technical Lead: Platform Engineering, Software Engineer Lead, Manager: Digital Solutions, Technical Lead: Social Platforms and OMF IT Development Capability Manager.

ResponsibilitiesAnalysis of "As Is" and "To Be"

Document complex "as is" and "to be" processes and describe the changes required to migrate to the "to be" capability to record accurately the change required.

Data-Driven Product and Service Improvement

Develop data-driven analyses to surface new opportunities to differentiate and improve products and user experiences, ensuring consistency across digital products, services, and channels.

Digital Strategy/Transformational Projects Execution

Manage and deliver end-to-end digital programs and initiatives, leveraging agile and design-thinking principles to drive sustainable implementation.

Digital Talent Development

Develop digital training and development programs to meet identified needs; run leadership development programs to enable personal transformations around the digital work environment.

Digital Vision and Strategy

Conceptualize elements of digital strategy and digital-enabled business change projects. Develop approaches to programmatically deliver successful digital innovation engagements.

Project Management

Manage a portfolio of projects while reporting to senior colleagues.

Quality Assurance

Develop new methods, tools, and programs for quality assurance. Lead developmental initiatives or programs within an area of expertise.

Budgeting

Develop and/or deliver budget plans with guidance from senior colleagues.

Information Security

Lead in detecting and analyzing security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure.

Leadership and Direction

Communicate the actions needed to implement the function's strategy and business plan within the team; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these and to do extraordinary things to achieve local business goals.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Performance Management

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Application Software Development

Develop existing and new applications by analyzing and identifying areas for modification and improvement. Develop new applications to meet customer requirements.

Application Software Road Map

Define and maintain a roadmap to facilitate application software development and ensure the development work is prioritized in line with business requirements.

Information and Business Advice

Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

Skills

Action Planning, Action Planning, Adaptive Thinking, Agile Project Management, Budget Management, Change Management, Current State Assessment, Data Compilation, Evaluating Information, Executing Plans, Futures Thinking, Gaps Analysis, IT Implementation, Learning and Development (L&D), Managing Stakeholder Expectations, Oral Communications, Policies & Procedures, Project Life Cycle Management, Project Performance Management (PM), Project Quality Assurance, Project Reporting, Project Risk Management, Project Schedule Management, Project Scope Management, Project Strategy {+ 1 more}

Competencies

Business Insight

Collaborates

Communicates Effectively

Courage

Cultivates Innovation

Customer Focus

Decision Quality

Develops Talent

Education

NQF Level 7 - Degree, Advance Diploma or Postgraduate Certificate or equivalent: Computer Science And Engineering

Closing Date

03 February 2025 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Old Mutual Limited is pro-vaccination and encourages its workforce to be fully vaccinated against Covid-19.

All prospective employees are required to disclose their vaccination status as part of the recruitment process.

Please refer to the Old Mutual’s Covid-19 vaccination policy for further detail. Kindly note that Old Mutual reserves the right to reinstate the requirement to vaccinate at any point if it is of the view that it is imperative to do so.

The Old Mutual Story!