If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Job Description
As Software Product Manager II you will work closely with a senior product management leadership to learn the strategy of the Enterprise Rules Platform, the goals of the business, and select projects that will use the Enterprise Rules Platform to automate decisions. Such collaborative work will help prepare you to contribute to the team's roadmap, gain alignment across the organization, and lead implementations of automated decisions.
We value the experience being proactive and innovative in past projects – as well as a knack for leadership, design, and strategic problem solving. We look for entrepreneurial individuals with strong technical understanding, product sense, analytical ability, clear communication skills and who are results oriented.
We look for candidates who can demonstrate a history of delivering outcomes through a partnership with design, engineering and the business. Someone who, as an excellent storyteller, can represent the interests of the users they serve and influence teams to generate the outcomes that resolve their most pressing problems. We look for candidates who are collaborative by nature, empathetic to users, and are most likely to garner the trust of the stakeholders they serve.
Essential Functions and Responsibilities:
Participate in Product and Project Discovery efforts to understand and analyze user needs
Synthesize stakeholder feedback and product data into business cases
Write user-centered stories to clearly define user needs and detailed product requirements
Evangelize product vision and clearly communicate business case with problem to be solved and definition of success
Effectively communicate project status to stakeholders
Coordinate and plan project implementations
Lead post-launch data collection and analysis, make adjustments based on quantitative and qualitative feedback
Become lead expert in business rule modeling
Consult and train other rule modelers
Model and test rulesets as needed
Stay current on new Enterprise Rules Platform capabilities, and rule modeling best practices
Serve as implementation lead and provide oversight
Evangelize Enterprise Rule Platform use across the organization
Engage with product and business teams and capture voice of the customer
Synthesize project requirements
Develop or supervise implementation plan for decision services
Coordinate integration of decision services into applications with product teams
Oversee asset permissions, source control, version control
Recommend and supervise unit and system integration testing
Performs other related duties as assigned
Knowledge, Skill and Abilities:
Strong analytical-reasoning, problem-solving, organizational and interpersonal skills
Ability to work both independently and collaboratively with people from various disciplines across the organization
Capable of leading a cross-functional team in the prioritization of tasks
Leads with humility: Okay with being wrong, eager to learn from mistakes
Team player: Ability to develop strong relationships with their team: failing and succeeding together
Capable of empathy with stakeholders, and users
Competencies:
Organizational or Student Impact:
Works on a variety of technical projects of moderate scope with some instruction.
Uses discretion to prioritize work and evaluate problem-solving approaches.
Limit errors to prevent impact to client operations, costs, or schedules.
Communication & Influence:
Communicates with contacts both within the department and function on matters that may require some explanation or interpretation.
May work to influence parties within the department at an operational level regarding policies and best practices.
Job Qualifications:
Minimum Qualifications:
Bachelor's degree in Computer Science, Information Systems, or a related field
Familiarity with rule-based systems, decision management, and business process automation
Familiarity with data modeling and data structures
Proficiency with spreadsheets, such as Excel
Excellent presentation, written and verbal communication skills
Strong passion for exploring and understanding customer needs
Natural leadership instincts, with a positive team building approach
Preferred Qualifications:
Proficiency in data modeling, data integration, and/or API development
Proficiency with rule-based systems, decision management, and/or business process automation
Project or Product management experience, preferably in software
Familiarity with Agile development methodologies
Certifications in business rules management in general or Corticon in particular
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Opportunity Employer: We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. #DEI