About Meraki: As the leader in cloud-managed IT, Cisco Meraki connects passionate people to their mission by simplifying the digital workplace. Our impact is driven by the innovative, purposeful, and vibrant people who make up our inclusive community. When technology is intuitive, our customers can focus on what matters. Our employees fuel the magic of the Meraki community. They have fostered an environment that empowers Merakians to challenge limits, embrace risks, and assist our customers in pursuing their missions. Our guiding principles are rooted in our four core values: 'care deeply,' 'everybody in,' 'simplify everything,' and 'be brave.' These pillars have propelled us to the forefront of cloud-managed IT leadership and have played a pivotal role in shaping a more inclusive future for all. About the Role: Meraki is looking for a Software QA Technical Leader to join to support test qualification of our SD-WAN product offerings. As a Software QA Technical Lead, your responsibility includes designing and building testbeds, creating and implementing the integrated/application tests that resemble customer use-case for SD-WAN and Security solutions over physical, cloud, on-prem MX products and Meraki Dashboard, and contributing to industry-leading technologies in the cloud eco. As a part of a geographically distributed team, you will collaborate with multiple Meraki engineering teams and stakeholders around the globe to develop a fully-furnished test strategy. To be successful in this role, you will need to have motivation, curiosity, passion for problem-solving, and experience with telco technologies and automation as a breath. In addition to driving test strategy, test planning and performing testing on large-scale networks you will provide technical leadership of entire QA team to drive and implement new insights to optimize and alleviate the team. What You Will Be Doing • Develop a comprehensive understanding of the use cases/workflows of the MX and vMX solution deployed in the customer environment. • Participate in requirements/design discussions with Product managers & development team and represent the QA team. • Design a test strategy document for the Meraki MX & vMX features and collaborate with other QA and development teams to cover all aspects of the features being developed. • Execution of tests and reporting test results, and test metrics pertaining to these tests. • Develop automation scripts in parallel or ahead with feature testing to enable CI/CD (i.e Automation Driven Testing) • Identify, evaluate and propose new test tools and methodologies for improving -level product testing. • Analyze the test gaps that resulted in customer issues and incorporate them into the test strategy. • E2E ownership from feature testing to production deployment to monitoring & alerting. • Proactively, Identify gaps in the regression test automation and improve automation coverage. • Provide leadership & mentorship to the MX QA team and guide junior engineers in developing test-plan and reviewing their work. • Invest in innovation and out-of-the-box thinking to foster the originality of ideas to productize them. You are an ideal candidate if you have: • 12+ years of proven experience in Software Quality assurance with at least 5+ years of testing or integration testing experience in large-scale routing, switching and wireless domain. • In-depth knowledge of SDWAN, Security, Layer-2(VLAN/802.1Q), Layer-3 (BGP/IP/OSPF/VPN/IPSec/NAT) and are at ease to ramp up quickly on new technologies and concepts. • Proficiency in writing quality code with one of the programming or scripting languages such as Ruby, Python, and Golang. • Working experience with IPoE - IPv6 and DS • Hands-on experience with any one of Cloud or Containerized platforms such as AWS, GCP, Azure, AliCloud, ESXi, NSX-T, OpenStack, Kubernetes, Dockers, etc • Good understanding of customer deployments and applying those takeaways to in-house testing and validations. • Understanding of traffic generators and ability to explore tools and techniques to improve the testing methodology • Experience building, supporting, maintaining, and scaling automation in a CI/CD environment. • Knowledge of end-to-end testing of embedded devices at the test level • Experience with traffic profile creation based on traffic mix from different sources • Experience with Automation framework and/or CI pipeline development • Effective communication skills and proven track record of collaboration with stakeholders. • Experience in technically directing a team of QA engineers. What makes you stand out • Ability to relate everyday work to the strategic vision of the feature, platform, domain and enterprise teams, with a strong focus on business outcomes • The ability to communicate sophisticated technical concepts clearly to peers and management • Research of applications and Framework experience - Acquired patent(s), Published Whitepapers / Yellow paper on embedded solutions • Experience and certified with Cloud and Containerized platforms such as AWS, GCP, Azure, AliCloud, Kubernetes, Dockers, etc Does this sound like you? We'd love to hear from you! At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records. Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.