**Description** We’d love to have you join our team as a Software Sales Specialist in our Covington, Louisiana office. **Company Overview:** Ampirical has been committed to improving and strengthening the power grid since the company’s inception. Just as an ampere is the base unit for electric current, Ampirical takes pride in being on the leading edge of innovation and technology, allowing our industry to flow forward in a positive direction. We show gratitude for our customers and uplift our team members who make it all happen. We embrace challenging - yet rewarding - work, and we invest in our people every step along the way. Working at Ampirical is a career, not just a job. Please enjoy this video (https://youtu.be/ilneslhRWWY) about our culture. **Job Summary** The Software Sales Specialist acts as the technical Subject Matter Expert (SME) and serves as a liaison between the Business Development / Sales Team, Development Teams, and External Clients related to the Technical Products and Solutions offered by GridIntel. **What we Offer:** We offer a highly competitive compensation & benefits package for all full-time employees. You can review all of the details of our benefits package here (https://ampirical.com/careers/) . Below are some highlights. + Medical, Dental, and Vision effective your 1 st day of employment + 401(k) with company match (immediate vesting) + 120 hours (about 15 days) of paid time off (PTO) + 10 paid holiday days + Flexible work schedule (every other Friday off) + Opportunity for advancement and career growth + Employer-sponsored Life Insurance, short-term and long-term Disability Insurance + Gym Membership Stipend + Tuition Reimbursement + Wellness Program + Pet Insurance **Who You Are** + 3-5 years of technical sales support and product/project management experience within a software technology environment. + Associate degree in computer science / Information Technology or equivalent education. + Excellent verbal and written communication skills. + Excellent interpersonal and customer service skills. + Works well under pressure and deadlines. + Excellent MS Office skills especially with Word, Excel, and PowerPoint + Previous experience with software-based solutions including installation and initial configuration of software solutions. + Previous experience and/or familiarity with the Utility market sector including IOUs, Municipal, and Cooperative Clients, a plus. + Ability to have direct client engagement (email, phone, in-person) + Enjoys travel to support Business Development Team and participate in trade shows, conferences, and other industry events. (travel can be up to 50% at times) + Strong analytical and problem-solving skills. **Essential Duties & Responsibilities** + Performing product/solution demos. + Supporting the Business Development Team on client engagements. + Providing after-the-sale client support. + Soliciting client feedback regarding product/solution deficiencies and new feature requests. + Works with end users to maximize product/solution benefits by providing training and facilitating the delivery and installation of products/solutions. + Answers inquiries and questions from customers related to ongoing use of products, installation, setup, etc. as first-line support. + Provides intelligence to Business Development team regarding new or expanded opportunities. + Assures that all necessary technical information is obtained from the customer in order to scope and provide an accurate quotation. + Assures that the client fully understands the scope or application of products/solutions represented. + Work closely with current and new customers to understand business needs and recommend solutions that assist the customer in meeting their project objectives, and improvements that will maintain and grow sales. + Works with others to keep CRM (Customer Relationship Management) and opportunity tracking updated. + Take part in software development SCRUM ceremonies as a Sales stakeholder. **EEO Statement:** Ampirical is an Equal Opportunity Employer, meaning we do not discriminate based on the following characteristics in our hiring and employment practices: Age, sex, color, race, creed, national origin, religion or religious attire, marital status, pregnancy (child birth or related medical conditions), citizenship status or amnesty, ancestry, sexual orientation, gender, gender identity, gender expression, transgender status, physical or mental disability, military or veteran status, genetic information, sickle-cell trait, status as a tobacco user or non-user, or any other classification protected by federal, state, or local law. \#LI-KT1