Job Family:
Operational Effectiveness
Travel Required:
Clearance Required:
What You Will Do:
The software training specialist is a key training team member, responsible for all facets of the design, development, and delivery of software training using a combination of web-based, distance-learning and instructor-led training methods. This person will be responsible for the assessment, design, and conceptualization of training scenarios, approaches, objectives, plans, tools, aids, and curriculums to support the implementation of a Human Resource Information System. In this role, the individual will collaborate with subject matter experts (SMEs), business owners, and other team members throughout the design and development process.
Specific Responsibilities Include:
Partner with the client and functional area/SMEs to develop, implement, and maintain training instructional materials in multiple modalities including Job Aids, videos, live/virtual instructor-led training, and online computer-based trainings to assist employees in learning software functionality
Experience with incorporating change management in training approach
Training creation, management, scheduling, delivery & assessment
Design and maintain W training curriculum and development plans utilizing multiple modalities such as Job Aids, videos, live/virtual instructor-led training, and computer-based trainings employing various tools
Maintain knowledge of all software modules including HCM, Payroll, Time and Attendance, Talent & Performance, Compensation, etc.
Evaluate training impacts due to software releases in partnership with the client and develop appropriate implementation materials
Conduct semi-annual audits of training Job Aids and other reference materials; evaluate and review for changes and schedule future materials for publication
Apply continuous improvement principles to training creation and delivery, help text functionality, and all other aspects of the training function
Schedule and deliver training sessions as needed based on software updates or when new modules or options are added
Facilitate SME-led informational sessions in partnership with functional areas
What You Will Need:
A CURRENT and ACTIVE Top Secret (TS) /SCI federal security clearance with Counter Intelligence (CI) polygraph
Bachelor’s Degree
SIX (6) years previous experience developing high-quality courses using a combination of web-based training, distance-learning, and instructor-led training.
Expert knowledge of Microsoft Office Products
Familiarity with various instructional tools to produce blended learning program consisting of eLearning, classroom, and video conferencing.
The candidate must be able to work both independently and as part of a team.
The candidate must be self-motivated with the ability to meet deadlines and manage changing priorities.
High business and technical aptitude to learn new applications.
What Would Be Nice To Have:
Knowledge of or experience working in the Intelligence Community and/or Department of Defense.
Experience in curriculum design and professional classroom training
Experience developing and leading virtual/distance learning
Experience with ERP/HRIS systems
Demonstrated effectiveness as an Adult Learning Instructor
Excellent training facilitation skills
Strong communication, presentation, and public speaking skills
Solid project management skills
Demonstrated understanding of best practices related to curriculum development, training methodologies, and evaluation
Ability to manage the concurrent development of multiple courses according to project schedules
Proficiency with content authoring and other educational technology tools
Knowledge of 508 accessibility and compliance
Experience with Web application concepts (e.g., Camtasia, Adobe Captivate, on-line web-based training (such as Teams, GoTo Meeting), and be able to rely on experience and judgment to plan and accomplish goals
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.