Brief Description of Sunnova
Sunnova is a different kind of Power Company, offering solar and storage services to homeowners within the United States and its territories through our network of local solar dealers and solar standard community homebuilders. Our mission is to Power Energy IndependenceTM and change the energy industry. At Sunnova, we believe in achieving more by working together; our diverse workforce allows an inclusive and innovative culture to power our long-term growth. Our people focus on thinking beyond traditional limits – and to do that, we need the creativity and energy of every person. Come be a part of the fastest growing segment of the energy industry!The Solar Electrician Position
Sunnova Energy is currently searching for a Solar Electrician for our Maintenance and Service team. Sunnova owns and maintains a distributed fleet of residential solar systems across 29+ states and several U.S. territories. All monitoring and inbound customer service calls are handled in-house. We utilize a highly skilled team of technicians, as well as third-party service providers to maintain and service our fleet.
The Solar Electrician I’s primary responsibility is to support Operations & Maintenance (O&M) activities by providing quick responses to maintain the performance of the solar systems, delivering excellent customer service to our customers, and ensuring a smooth workflow and optimally performing solar systems. The Electrician uses troubleshooting skills to diagnose and repair solar systems at our customer’s residences, which includes rooftop-work on systems.
The Electrician positions fall in a 5 -Tier structure, based on technical experience/competencies, licensure status, equipment training/competencies, certifications, and defined leadership behaviors. Selected candidate(s) will be eligible for a role in the appropriate tier.
Solar Electrician Responsibilities
Utilizes knowledge, skills, and electrical testing equipment to evaluate systems accurately for maintenance, warranty repairs, design, and other purposes; diagnoses and repairs solar and storage systems and electrical componentsCompletes quality assurance inspections, documenting corrective actions, and ensuring completion of corrective items within defined timelines Submits service reports immediately following work order completion Collaborates closely with manufacturers and engineering team to resolve technical issuesIdentifies solutions to resolve technical design problems, including electrical systems used during constructionProvides training to service staff on system operation such as how to identify, resolve, and repair issues etc.Develops and uses knowledge of all roof types and the appropriate flashings and mounts to use on those roofs Manages vehicle material stock and equipment inventoryMaintains compliance with all Sunnova Safety policies and practicesCustomer Service/Dealer Relationships
Provides training to customers about service process, system usage, system operation, performance, and maintenanceManages and resolves customer concerns and issues in a timely manner; communicates and documents progress to customers and relevant Sunnova employeesDocuments key communications in appropriate Sunnova softwareDevelops positive and professional relationships with dealers and service-only providers within an assigned service areaReports to
Field Service Supervisor/Manager
Minimum Requirements
Experience
0-1+ years’ experience as an electrical technician, solar installer, or solar maintenance technicianSustained insurability to drive as a function of the role Working knowledge of the NEC
Licenses
Current, valid Driver's license with acceptable Motor Vehicle RecordCurrent, active electrical license when required by the state, county, or jurisdiction of your residence to perform job responsibilities
Preferred Qualifications
3+ years’ electrical experience Formal apprenticeship and/or vocational trainingBilingual- English/SpanishOSHA 30 preferred
Additional Knowledge, Skills and Abilities
Reads and interprets blueprints, schematics, and wiring diagramsProficiency in MS OfficeVery strong organizational and communication skills (both verbal and written)Able to work an adjusting schedule and respond to emergenciesProjects a professional appearance
Physical Requirements
Able to lift and carry up to 50 lbs, assistance may be provided for oversized itemsAble to sit, stand, walk, and drive for up to 8 hours at a timeWork postures include reaching, kneeling, pushing, pulling, squatting, crawling, bending, twisting, climbing, and handling objects above/below the shoulderWorking Conditions
Working time is spent working outside, working on residential rooftops, driving to customer residences, and some ground and inside work, depending on location of system equipment.In some parts of the country, working conditions may include cold and snowy weather, hot and humid weather, and everything in between. Must be comfortable working in many different environments.Must be willing to travel for some projects; overnight travel estimated up to 25%, depending on jobsite
Benefits
Sunnova offers a generous employee reward package that includes:
Comprehensive benefitsCompetitive compensationCompany vehicle providedCorporate CardPaid time off, including 10 holidays and Paid Parental LeaveCell phone allowance for many rolesFree access to onsite fitness center in Houston and/or discounted fitness memberships through health provider
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
If you are selected for a position, your employment will be contingent upon submission to and successful completion of a post-offer/pre-placement drug test (and medical examination if required by the role) as well as pre-placement verification of the information and qualifications provided during the selection process.