Manteca, California, USA
18 days ago
Solar Project Coordinator III

Semper Solaris is the fastest growing leader in the Residential Solar and Roofing Installation industry. We offer Solar, Battery, Roofing and HVAC installation and service!  Our commitment to excellence has earned us an industry-wide reputation for being one of the top residential construction remodeling companies in California. 

 Benefits for Full-Time Employees Include:   

Medical, Dental, Vision, Voluntary Life & AD&D Insurance, H.S.A., and Employee Assistance Program   Potential Bonus Opportunities and Career Path Opportunities for Top Performers!    Paid Sick and Vacation Time    401k 

 Position Summary: 

Semper Solaris is looking for an organized and motivated Project Coordinator III for our Solar Operations department for our Manteca location. This person will perform a wide variety of technical, administrative and communication duties including but not limited to scheduling installations, interacting with subcontracted installation crews at the job site and coordinating with customers, sales representatives and other colleagues to quickly drive project completion and customer satisfaction. Must have previous experience in a similar role! 

 The ideal candidate must have excellent communication skills (both written and verbal), and be highly computer literate with experience utilizing MS Office programs Word and Excel.  Experience with Salesforce is a plus. They will be a team player who is also comfortable taking charge of operational flow and advocating for the customer. They will be polished, professional and have strong organizational skills with the ability to perform multiple projects simultaneously while prioritizing responsibilities and work assignments. Must have field experience with Solar, Battery and Roof installations.  

 This role is onsite for our Manteca location 

 Responsibilities: 

Manage pipeline of customers in a variety of work queues  Keep jobs moving closer to completion at all times  Collect on accounts receivable and submit information to corporate office  Answer incoming calls and field questions from customers and sales representatives  Engage with the appropriate staff to ensure project is meeting SLAs and timelines  Advocate for the company and use knowledge and sincerity to overcome customer frustrations around construction challenges  Utilize conflict management skills and escalate issues as needed  Communicate effectively with branch personnel using a professional, empowering approach  Provide daily reports and update to management  Generate goodwill for the company in the form of 5-star reviews and referrals   Perform other duties and tasks as needed  Minimum of 5 years' experience working in the Residential Solar industry  Must have Solar and Battery installation experience. Must be very comfortable in the Main Service Panel  Fluent reading plans and single line diagrams  Must have experience in a lead or supervisor capacity, where you were responsible for the work of others  Exceptional written and verbal communication, time management and follow-up skills   Ability to manage long term relationships with customers, colleagues, and vendors  Ability to manage small team, delegating responsibilities and following up on progress  Proven ability to effectively manage complex processes  Experience with Project Manager software (Salesforce plus) and proficient in Microsoft Office programs 

  

 Preferred Qualifications: 

Ability to prioritize work and work under sensitive time restraints  Ability to work in a fast-moving environment maintaining a positive attitude in stressful situations  Solution-minded, always looking for ways to improve efficiency, communication, and the customer experience  Ability to follow through on assigned tasks and projects with minimal supervision  Foresight and desire to take initiative to achieve desired results  Ability to prioritize and multitask   Exceptional customer service and verbal communication skills  High level of organization and professionalism  Strong attention to detail   Good problem-solving skills 

 Pay Rate: 65k-75k annually depending on experience

Physical Requirements:   

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards  Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards   Must be able to remain in a stationary position for long periods of time    Must be able to talk, listen, and speak clearly on telephone  

 This employer is an Equal Opportunity/Affirmative Action and E-Verify employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.  

  

 

 

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