**ABOUT THIS POSITION** The Project Manager leads cross-functional project teams to implement Waystar’s predictive analytic and workflow solutions for our healthcare system and hospital clients. You will welcome our clients after they transition from the sales process and guide them from project kick-off through successful solution adoption. Along the way, you’ll promote the client’s success by deploying your project management expertise: managing the project plan, identifying and mitigating risks, and driving on-time deliverables. You will also build and use your knowledge of the healthcare revenue cycle and Waystar’s platform to offer strategic guidance to clients as they leverage our solutions to achieve their goals. When the project is finished, you will have delighted our customers by providing excellent service and allowing them to realize real value. A successful candidate will have the opportunity to interact with some of the largest and most prestigious healthcare organizations in the U.S. **WHAT YOU'LL DO** + Oversee and manage all aspects of the project implementation; including product solutions + and associated revenue + Understand and support the client project success criteria and goals + Define and communicate project plan updates to the Waystar and client teams + Manage project status, issue list, and risk management reporting + Act as primary contact to the client for project and milestone issues + Coordinate Waystar project team resources and deliverables + Coordinate monthly strategic review sessions with client and Waystar leadership + Contribute to internal process improvement efforts + Perform other duties and /or projects as assigned by management within the area of responsibility **WHAT YOU'LL NEED** + Passionate about solving problems, building teams, and delivering high-quality outcomes + Excellent organizational, communication, and problem-solving skills + Strong business sense and judgement + First-rate work ethic, desire to grow, and a sense of humor + Skilled at navigating difficult conversations and guiding them to desirable outcomes + Able to communicate effectively with client executives and to advise them on project strategy + Demonstrated track record of meeting and exceeding goals + History of initiating and completing impactful process improvements + Bachelor’s degree from accredited top-tier institution + Knowledge of and experience with project management fundamentals + 3+ years’ experience with project management, software/technology, or healthcare + Strong preference for prior healthcare revenue cycle experience **ABOUT WAYSTAR** Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle. Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun. Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar (https://twitter.com/Waystar) on Twitter. **WAYSTAR PERKS** + Competitive total rewards (base salary + bonus, if applicable) + Customizable benefits package (3 medical plans with Health Saving Account company match) + Generous paid time off starting at 3 weeks + 13 paid holidays including 2 personal floating holidays + Paid parental leave (including maternity + paternity leave) + Education assistance opportunities and free LinkedIn Learning access + Free mental health and family planning programs, including adoption assistance and fertility support + 401(K) program with company match + Pet insurance + Employee resource groups Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Client Operations **Job Type:** Full time **Req ID:** R2268