Solution Architect 

Why SailPoint? 

Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team.  

SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more. 

Experience a small-company atmosphere with big-company benefits 

Competitive pay, 401(k) and comprehensive medical, dental and vision plans  

Paid holidays and a flexible vacation policy  

Great technical and career growth opportunities 

What You’ll Do: 

Based in Mexico in Pacific Timezone to support West coast/Hawaii based customers.

Solution Architects at SailPoint embark on their journey by undergoing comprehensive product training. This initial phase allows them to harness their existing experience, paving the way for a profound understanding of our SaaS solutions. Within a month or two, they begin serving as the technical leads on customer projects where they will employ their client and partner communication skills, as well as their industry knowledge, to share organizational best practices for SailPoint products and identity governance. After their first six months, Solution Architects will have established themselves as both technical and consultative experts within the SailPoint Services organization, and by the end of their first year they will have become a trusted advisor to customers, partners, and to less experienced team members. As part of your role as a technical advisor, you will also have a chance to use your development skills/background to work on custom efforts on a regular or as needed basis. 

Responsibilities: 

Gathering customers' business use cases and documenting product-based requirements with recommended solution designs 

Educating customers and partners on high-level product architecture, functional design, and best practices 

Assisting in the scoping, analysis, and documentation of implementation projects 

Developing and delivering technical training designed to enable/educate SailPoint implementation partners 

Helping implementation team members design creative solutions to complex problems.  

Assisting with the actual technical delivery of the solution via written code or complex configuration 

Use your development background to write custom work or review others code. 

Requirements: 

5-7+ years of professional work experience as part of an enterprise software company, systems integrator, or consulting firm; 3+ years of software implementation experience 

Experience in software development, implementation, and configuration 

Excellent communications skills and extensive experience working directly with clients and partners 

Experience with the following tech-stack 

NodeJS, JavaScript, Typescript, Angular, React.js 

Preferred: 

Experience with at least one of the following 

SpringBoot, SpringMVC 

XML, SPML/SOAP, web and application servers 

Windows and Unix (Linux, Sun, HP, AIX) platforms 

Relational databases (Oracle, Sybase, MSSQL, MySQL) 

NoSQL databases (MongoDB, Cassandra, Redis) 

Directories (LDAP, AD) 

Java, BeanShell, JavaScript Node.js 

Enterprise resource planning or service management systems (SAP, PeopleSoft, ServiceNow) 

Cloud Infrastructure-as-a-Service platforms (AWS, Azure, GCP) 

Front-end language experience (HTML, CSS, Angular, React, Vue.js) 

Familiarity with SailPoint identity governance products or vendors such as Microsoft, Sun, Oracle, IBM, or Novell a plus 

Familiarity with AI and machine learning concepts a plus 

Experience with project management duties (project planning, resource management, scope, schedule and status, documentation) 

Experience with quality assurance duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans) 

Security software or IT audit experience 

Education: 

Computer Science degree, Engineering degree, or equivalent experience 

J2EE certification and/or CISSP certification is a plus 

SailPoint Certified Engineer or Solution Architect is a plus and is expected within 12 months of hire 

Travel: 

This position may require up to 15% travel 

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.