Westerville, OH, USA
1 day ago
Solutions Analyst III - Manual QA in Teller Technology

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Consumer & Community Banking & Branch Operations, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

Part of Teller scrum teams and deliver story points to the scrum. Initiate Automated test cases from Autotesthub tool based on the changes being introduced. Work hand in hand with development team to set the Teller lower environments, Test data setup, infrastructure set up (peripherals and Teller WS) and Access needs. Conducts in-depth data analysis with product and development team in defining comprehensive acceptance criteria. Collaborate with cross-functional teams to  test Teller end to end flows. Maintains Teller test scenarios in qTest tool and keep it updated as new changes being introduced. Performs data validations in Splunk and log files. Provides sign off on all Teller changes.  Monitor test results and work with the team to resolve issues in a timely manner.

Required qualifications, capabilities, and skills

3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field 3+ years’ experience with in manual testing. Strong knowledge of QA methodologies, test design, and test execution. Excellent analytical and problem-solving skills. Experience with Teller systems or financial applications is a must.

Preferred qualifications, capabilities, and skills 

Aid in bridging the gap between business, and software developers by leveraging your Teller domain knowledge and passion for better customer experience.  Identifying well defined acceptance criteria for the Jira stories and ensures that the changes meet the acceptance criteria.  Adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. Strong foundation in Teller domain and manual testing, you will contribute to the quality delivery of Teller changes. Previous or current QA automation experience.
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