Futurex is seeking talented individuals with a passion for technology and an interest in business to join our Solutions Architect team in the position of Solutions Architect. This position is on-site at Futurex’s Engineering Campus in Bulverde, 15 miles north of San Antonio, Texas. The Solutions Architect role is a hybrid between business development and IT support. Solutions Architects are as comfortable working with technology as they are with people. The position focuses initially on developing a deep knowledge of Futurex technology by participating in our software quality assurance process, progressing into customer support and sales with Tier-1 organizations worldwide. Responsibilities include: + Analyze customer requirements and recommend enhancements to our cutting-edge, hardware-based cryptographic solutions + Provide ongoing technical support and guidance to Futurex’s global customer base + Test and troubleshoot new and existing hardware, software, and firmware developed for the data security and encryption industry + Conduct customer training on our products and data security best practices + Provide project management services for custom development initiatives and global Hardened Enterprise Security Platform implementations + Write and maintain technical documentation released to the public + Understand industry-specific APIs and protocols used when interfacing with external systems + Apply business knowledge and technical ability to create state-of-the-art solutions to help enterprises secure their sensitive data Requirements REQUIREMENTS + Bachelor’s degree in technical and/or business related major + Broad information technology background + Strong problem-solving skills + Strong communication skills + Motivated, entrepreneurial mindset + Flexibility to assist in several different departments of the company STRONGLY PREFERRED + Familiarity with enterprise data encryption technology, including hardware security modules (HSM); enterprise key, certificate, and PKI management solutions; and/or tokenization for PCI DSS compliance + 2-4 years of experience in a cybersecurity-related position + Experience with TCP/IP networking + Experience with multiple architectures and platforms + Experience with Linux, OpenSSL, scripting (Python, Perl, Bash) + Experience with sales and/or technical support Benefits + Competitive compensation and opportunities for advancement + Opportunity to travel to worldwide destinations + Health, dental, vision, life, and short/long-term disability insurance + Paid vacation, holidays, and sick leave + Complimentary gym membership + Retirement plan with employer contribution match + Scenic corporate campus with amenities including a tennis court, jogging trail, and putting green + Welcoming, family-style corporate culture uniquely suited to fast-paced, entrepreneurial, and motivated individuals