Remote, USA
49 days ago
Solutions Architect
Solutions Architect

Department: Solutions

Employment Type: Permanent - Full Time

Location: Remote, United States



DescriptionWHAT WE NEED
Solution Architects are responsible for guiding customers to develop fast, reliable and scalable applications that take advantage of Hazelcast’s unified real-time data platform, incorporating our real-time stream processing engine, operationalized machine learning models and high-speed data store.

Our mission is to make customers successful on their use cases with Hazelcast, creating long-term value and impactful returns on investment. As the main point of contact during the pre-sales process, you will provide expert guidance, technical assistance and strategic counsel throughout their journey to becoming a customer. You will additionally work with them throughout their journey, partnering cross-functionally with Sales, Services, Product Management, Customer Support and Engineering, to ensure a clear path to ever-greater value realization and customer satisfaction.

WHAT YOU’LL DO Collaborate with the customers’ architects, developers and executives to establish and grow high-value use cases, focusing on business and technical requirements Advise customers on architectures, design patterns, strategies and best practices Work with sellers to plan your accounts, learn your customers’ needs through discovery and workshops, and demonstrate value through product presentations and proofs of concept Up-level technical concepts, design patterns and use cases into business benefits for our customers’ decision-makers and executives Grow our capabilities by authoring new content, including demos, whitepapers, best-practices guides, presentations, reference architectures, helpful videos and how-tos Work cross-functionally with our Product Management and Marketing teams to help refine, and present, our strategy and messaging


WHAT YOU HAVE You ideally have strong credentials as a solution architect, which builds credibility with prospects You’ll show off Hazelcast to developers with your experience coding Java (or similar languages such as C# or C++); and to operators, with your Helm and Kubernetes skills You’re experienced with clustered architectures, or stream processing and event-driven architectures You have B2B pre-sales experience with databases, data streaming or stream-processing solutions You’re curious, coachable, independent, resourceful and goal-driven You’re a strong and empathetic listener who uses their discovery skills to fully understand your customer’s needs, and identify potential use cases of value You guide the customer with a strong point of view, challenging ideas that are not in their interest


BENEFITS Unlimited PTO Medical/Dental/Vision Insurance HSA/FSA Basic & Supplemental Life & AD&D insurance Short & Long-term Disability Insurance 401k EAP (Employee Assistance Program)
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