Description We are in search of a Solutions Architect to join our team situated in New York, New York, 10001, United States. The role is centered around providing technical support to the Customer Success Manager to ensure successful client engagements. The Solutions Architect will be instrumental in the end-to-end implementation process, from project planning to deployment. Responsibilities: • Serve as a technical ally for the Customer Success Manager to ensure the success of client engagements • Spearhead the implementation process from the planning phase to deployment • Engage with various stakeholders to comprehend business requirements and convert these into technical solutions • Provide essential technical guidance, troubleshoot arising issues, and boost performance • Contribute to product development by working hands-on in the codebase and adjusting infrastructure as needed • Collaborate with engineering, product, and customer success teams to deliver top-tier solutions • Translate business needs into technical implementations effectively • Employ IT project management and software engineering skills to manage and execute projects • Utilize ITIL - IT Infrastructure Library methodologies to manage IT service delivery • Engage and manage stakeholders effectively to align their needs and expectations with the company's goals and objectives. Requirements • Minimum of 5 years experience as a Solutions Architect or in a similar role. • Proven skills in IT project management, with a focus on overseeing and delivering complex IT projects. • Solid background in Software Engineering, including understanding of software development lifecycle and methodologies. • Familiarity with ITIL - IT Infrastructure Library, and its application in managing IT services. • Experience in product development, understanding of product lifecycle, from concept to launch. • Exceptional stakeholder engagement skills, ability to build and maintain relationships with key stakeholders. • Demonstrated experience in stakeholder management, ability to manage expectations and ensure stakeholder satisfaction. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .