The Solutions Architecture team at Metronome is a technical group that sits at the intersection of Sales, Growth, Product, and R&D. We’re integral to things like:
Helping the sales team close new customers, owning the technical aspects of the sales process. Ensuring those customers successfully deploy on Metronome. Supporting our Growth team in the technical aspects of maximizing long-term customer value and uncovering and closing upsell opportunities. Bridging between our customers and our product team to directly influence what we build.As a member of the team, you’ll be focused on deploying and managing our most strategic enterprise customers. This entails deployments and customer relationships on the scale of our largest customers - like Confluent, Databricks, OpenAI, and Anthropic. These are long-term, complex, deep, and technical engagements with a lot of moving pieces. Expect these to be challenging growth opportunities with extremely high impact.
While you’ll be primarily focused on managing existing enterprise customers post-sales, our philosophy is that every Solutions Architect should have at least some exposure to the full ustomer lifecycle and the full range of customers we work with. Thus you’ll also have the opportunity to work on closing new business and managing smaller post-sales customers. The exact blend of responsibilities will depend on your skillset, appetite, and goals.Metronome is a startup. As such, there’s a lot still to figure out and tremendous room for high-agency people to influence our direction and strategy, build processes from zero to one, and generally make a difference. If this excites you as much as it excites us, let’s talk.
A few other bullet points: