Job Description:

Job objectivesEnsure on-time parts availabilityOrder processing, administration and management of material orders for assigned IMS customer

Primary responsibilitiesManage order fulfillmentOrder management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.Manage order book and follow up proactively to ensure no or low backlog and delays.Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.Launch and coordinate sourcing process and data loading activities for new part numbers.Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.Manage related interfacesUnderstand customer requirements and transform into fulfilment actions.Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.Be the focal point for the customer for material order related actions.Inform relevant stakeholders proactively on order status, especially for delays or critical parts.Hand over relevant tasks and related information to the 24/7 backup organisation.Secondary responsibilitiesProvide high quality responses related to any customer or internal requests.Measure and utilize key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.GeneralComply with Satair Group’s mission, values and Quality Management proceduresComply with Satair Group’s guidelines on Ethics & ComplianceUnderstanding, sharing and living of Satair Group values and rulesRespect Satair Group processes and procedures agreed per functionKeep the direct report informed of the status of agreed tasks and of any critical problem areasParticipate in optimizing Satair Group’s business procedures by applying existing Satair Group’s IT systemsComment/advise on unsatisfactory situations within the organization, and propose potential solutions for improvementsIdentify and offer suggestions to improve efficiencyBe well informed about and familiar with the latest developments in Satair Group's businessHave an inter-cultural understandingParticipate in occupational safety and health effortsContribute towards a positive and inspiring working environmentPersonal & interpersonal skillsDiplomatic sense and open/‘out-of-silo’ mind-setAbility to build successful relations across functions and with all stakeholdersStrong ability to work in a team to achieve common targetsPositive, pro-active, and enthusiastic communication and workingFlexibility in terms of working times, which could include weekend or shift work if required to fulfil targets.Professional skillsMinimum 3 years working experienceDegree in Business, Supply Chain, Logistics or Production and have relevant workWorking knowledge of English, both orally and in writingUnderstanding aviation business specifically in the area of spares supply chain managementTechnical and process oriented background with the ability to understand and interpret technical documentation and drawingsAbility to understand your customer to develop and propose creative solutionsFlexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues.Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/3.KPIsOn-time deliveriesQuantity of orders managedCustomer satisfaction

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Satair (Beijing) Co. Limited

Contract Type:

Permanent

Experience Level:

Entry Level

Job Family:

Material Support & services <JF-CS-MS>

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