Solutions Engineer – Team Lead
TransPerfect
TransPerfect Is More Than Just a Job…
Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
This role reports to the Solutions Engineering Manager as well as the Vice president of Application Development. Solutions Engineers (SEs) at TransPerfect are passionate about product development, business analysis to scope of the requirements for new features and enhancements and release management.
DESCRIPTIONWork with Solutions Engineers and software developers to identify product improvements, with a focus on optimizing software architecture and increasing the efficiency of Trial Interactive tech operations escalationsCollaborate with product managers to define technical solutions, build the release backlog, and write functional and technical specifications in the project management systemParticipate in software development lifecycle activities, including sprint planning, daily scrums, and technical reviews with development teamsBuild, test, and deploy release deliverables, including software patches and major releases, ensuring adherence to software development best practices and standardsCollaborate with technical writers to produce comprehensive release notes and technical documentationWrite detailed technical documentation and operational procedures for newly developed software features and processesPrepare technical rollout artefacts for the solutions engineering team to ensure seamless software deploymentCreate eLearning materials and technical training resources for internal teams related to new software functionalities and technical upgradeParticipate in code reviews, contribute to development frameworks, and ensure best practices are applied across the software lifecycleComplete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisorREQUIRED SKILLSVery strong analytical background, and communicationDeep knowledge on all aspects of SDLC, and release managementAgile process and scrum frameworkExperience in multi tear Web application developmentWork experience distributed teamsDetail oriented with strong problem-solving skillsSuperior written and spoken communication skills in EnglishProficiency in Aha, JIRA, TestRail and wireframe toolsStrong work ethicREQUIRED EXPERIENCE AND QUALIFICATIONSMinimum Bachelor’s degree in Computer Science from a 4-year college4 years’ experience in Product Development and Tech Operations EngineeringDESIRED SKILLS AND EXPERIENCEDeep understating of HTTP, REST, JSON, IIS, Tomcat, Web application developmentDeep understanding of MSSQL, TSQL, XML, and C#Experience in SSO solutionsAdvanced scripting experience in shell scripts and PythonAble to multitask in a fast-paced environment work with multiple team across time zonesWork well with people from a variety of different backgrounds and culturesBuild relationships with clients and co-workersCan work independently and as part of a teamTake active measures to solve problems and commit to a high level of service
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