In this role, you will partner with the Collaboration Account Executive in the field, as well as the Account Manager/Systems Engineering teams for specific customers.
You'll be part of a team of likeminded individuals, Collaboration SEs, that cares about its customers, shares their experiences, enjoys having fun.
You will work with other Cisco Specialist SEs across areas such as Security and Enterprise Networking and business units to deliver a Cisco solution for our customers.
Your ImpactAs an SE, Collaboration (Solutions Engineer), your primary responsibility is to provide technical guidance and sales support on the Cisco Collaboration Portfolio. You will have expertise around Cisco’s entire Collaboration Portfolio with an emphasis on the Webex SaaS solutions. You will engage with customers and explain how Cisco Collaboration technical solutions can be applied to solve business problems and speak the languages of business and technical decision makers alike.
Key Responsibilities Collaboration SaaS Solution and Architectural Selling Explain the elements of the Cisco Collaboration SaaS solutions and architecture and how they're interconnected with all elements of the Cisco portfolio, ensuring that the features and benefits of Cisco technology are understood and valued by Customers. Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Collaboration portfolio. Help partner technical sales teams design innovative architectural solutions that drive strategic objectives and help differentiate partner offerings. Ensure the detailed features, functionality and architectural impact of Cisco technology in your designs and proposals are understood, valued and communicated. Travel will be a requirement of this job. Escorting customers to EBC’s, attending conferences, meeting customers in person, traveling to Collab BU locations globally. Minimum Qualifications: You have at least 6 years of experience in the Collaboration field (Calling, Meeting, Messaging & Contact Center) or in a SaaS sales engineering role You have at least 5 years of Pre-Sales /Systems Engineer experience You have deep understanding of Webex workloads and/or of competitive Collaboration Solutions You possess and further develop strong presentation skills Fluent English and Dutch (both spoken and written) is required. Preferred Qualifications: Having knowledge of Cisco Internetworking equipment would be beneficial Having knowledge of Cisco DevNet and relevant API integration of Cisco and other collaboration platforms is a plus You have a deep technical acumen and foundational knowledge of relevant Collaboration technology. A CCIE or other relevant certifications are a plus.As part of the role it is also expected that:
You’re able to maintain up to date Cisco product knowledge You invest time in learning about technology shifts, and communicate the relevant aspects to customers and partners You prioritize personal and organizational development You’re able to maintain personal organization and time management You’re attentive to details and always follow-up You strive to achieve your goals using the various internal and external resources available #WeAreCisco#WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all.
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