Smartsheet is looking for a Solutions Engineer who has a passion for solving complex challenges. In this role, you will partner directly with Sales to provide technical leadership throughout the sales process, navigating intricate deal cycles, providing value-based demonstrations, and serving as a trusted advisor to prospects and clients throughout their evaluations. You will be a member of the Solutions Engineering organization that is on a mission to grow revenue and to empower anyone to drive meaningful change — for themselves, their businesses, and the world.

This role will have a focus on our MCM (Marketing & Creative Management) solution category, including our Brandfolder product serving our Digital Asset Management (DAM) line of business. You will be the primary technical lead on MCM and DAM focused Pre-Sales opportunities.

You Will: 

Identify, build, and demonstrate Smartsheet solutions that solve specific customer problems Lead technical sales engagements, collaborate closely with sales teams to identify customer requirements, summarize challenges, design solutions, and provide technical guidance that demonstrates the value of Smartsheet's offerings Conduct discovery sessions to uncover business processes and challenges to inform the sales and solution delivery strategy Partner with Sales, Customer Success, and Professional Services teams to provide a great overall customer experience that drives revenue growth through account expansion Grow and maintain knowledge for all Smartsheet products, services, and competitors - with a focus on solutions for marketing and creative use cases  Participate in cross-functional and department-wide projects that support strategic initiatives Provide feedback to Product teams to ensure that our solutions continue to align with customer needs Periodically travel to customer sites as a technical subject matter expert

You Have: 

At least 5 years of experience as a PreSales Solutions Engineer, Solutions Consultant, Solution Architect, or related field in the SaaS and enterprise B2B software industry  Critical thinking skills, a growth mindset, and experience analyzing, evaluating, and synthesizing complex problems Strong technical skills and comfort working in ambiguous and high-pressure situations Excellent communication and presentation skills, with the ability to convey technical information to both technical and non-technical audiences Relentless curiosity and a commitment to excellence