Interested in leveraging your program management, digital advertising and relationship management skills to help Amazon.com develop and grow new advertising programs? Amazon is seeking an experienced Solutions Manager with a love of learning and experimentation to operate and evolve non-standard ad programs for Amazon's largest advertising clients. As a Solutions Manager you will be focused on managing custom advertising programs that help customers discover, research and buy from leading brands and categories across Amazon. You will be working cross-functionally with Advertising Sales, Product Management, Engineering and Design/Web Development in addition to multiple Amazon and Amazon owned & operated teams. In this capacity, you will own the program's strategy, performance, product roadmap and revenue goals, and act as the single point of contact for all internal communications and during product execution.
Specific Responsibilities:
- Own your programs' product definition, positioning, packaging and pricing
- Track and report on performance, ensuring each program is delivering differentiated value against it's intended objective
- Leverage customer feedback to drive continuous program improvement
- Build business rationale to inform the prioritization of your programs' roadmap
- Build business requirements and user stories for proposed feature enhancements and work with Design Technologists and Engineers to scope, prototype, build and scale
- Apply experimentation frameworks to program enhancements to validate their value to customers
- Own program operations, including workflow and training documentation and coordination with account teams
- Work cross-functionally to manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximize business benefit while building great customer experiences.
- Present confidently to Amazon senior management as well as other large audiences.
- Work at all levels in the organization, with no job being considered too large or small.