The Solutions Specialist Metals, as part of the Treasury and Trading Platform team, is primarily focused on supporting, maintaining and enhancing platforms enabling the Platinum Metals Management (PMM) team.

The role is responsible for the configuration and support of PMM platforms and applications based on prioritised business requirements and imperatives, combined with management of technical debt.

The role also has a critical focus on delivering operational support to the PMM team ensuring excellent service is delivered 24x7 across the global operation. A review of current platform capability, technical design and performance, and support needs to be developed with a view to simplify, improve performance and optimise total cost of ownership.Principal accountabilities

Stakeholder management & leadership 

Coordinate with business users, external support partners and vendors to manage and maintain all PMM related systems Effectively partner with the business to understand the business requirements to reflect into engineering reality Guiding the business and delivery/support partner during delivery of solutions – offering challenge to ensure focus on value deliveryParticipate in platform governance forums, representing the engineering perspective, and promoting good practice agile working practices, and project delivery practices

Strategy & Planning

Lead the strategy and roadmap for in scope platforms, working closely with the engineering teams, stakeholders, and business leaders to align the platform and product with the company's goals and objectivesDefine and prioritize platform features and capabilities, working with business units to ensure that the platform is responsive to customer needs and aligned to product requirements 

Technical capability 

Ensure the platform is secure, scalable, and high performing, monitoring key metrics and KPIs, identifying and addressing issues, and proactively identifying opportunities to optimize performance and enhance the customer experienceManage an external support capability providing critical 24/5 operational and L2/L3 support and maintenance, working with support partners and vendorsParticipate in configuration reviews with engineering team and suppliers by instilling new ways of thinking to improve design, quality etc. to drive higher engineering productivity and quality while driving standardisation and modularisation Design and implement technical solutions. Drive configuration of the applications as per the business requirements in collaboration with JM team and vendorsOversee JM IT and supplier delivery teams during build to ensure functional and technical solutions are developed as per design and support development teams with queries as they occurEnsure that technical debt is minimised for the platform / product to ensure the platform / product quality and performance is seamless Act as SMEs of their platform and processes, able to understand what capabilities a platform has to resolve user needs and impacts within a process when changes are proposedUndertake troubleshooting of application issues and resolve the issues; liaison with the software providers in case the issue could not be resolved internally Resolve technical and service issues of users, escalate wherever necessary  Create and maintain detailed solution documentation in line with JM IT engineering and architectural methodology to document solutions for approval at review boardsEnsure adherence to regulatory compliances and adherence to audit findings; undertake improvements as required 

Innovation 

Identify common reusable components across platforms and products to ensure greater efficiency and scalability Ensure optimisation of the engineering lifecycle through a systematic knowledge management and continuous learning process to better enable the organization to meet market and client needs 

Platform Skills (non-exhaustive)

Platforms supporting the PMM team, are built around Ion Group’s Endur/Openlink products, hosted on-premise within JM.  To be successful in this role skills and experience across the following capabilities are critical: 

Understanding of commodity trading and risk management Understanding of treasury operations and financial instruments:Knowledge of financial markets and instrumentsTechnical expertise in OpenLink Endur architecture and scripting languages, such as AVS, JVS, and Connex.Experience with SQL and databases System integration: developing/utilising APIs in integrating Endur, IT2 with other financial systems and ensuring seamless data flow.Skills in reporting and data analytics Business analysis skills Knowledge of Azure Cloud services.IT infrastructure knowledgeExperience with regulatory compliance related to trading systems, as Endur is often used to ensure compliance with various financial regulations. Awareness of the financial regulations that impact treasury operations and how IT2 supports compliance.

ScopeCollaborating and aligning with the Treasury and Trading Platform Lead, and other Platform Leads on strategy and roadmap for in scope platformsDelivery of secure, workable and scalable solutions in response to business requirementsManagement of incidents: leading investigations, aligning on proposed resolution, and delivery of fixes adhering to change control standardsScoping, designing and delivering solutions that enable value adding business capabilitiesEnsuring ongoing incident support, and ongoing maintenance releases are managed and delivered effectively managing the impact on business operationsManagement of supplier and partner resource engaged in support and delivery; including management of statement of works, and commercial delivery

Special factorsExperience working with the engineering team in the sustainable technologies sector Experience of working with heavily customised engineering platforms with a focus on SecDevOpsStay up to date on emerging trends and technologies related to  treasury and trading systems to evolve the strategyGood understanding of the IT market and future trends, especially related to sustainable technology organisations or other organisations with a similar product focus Manage key stakeholders, enabling decision-making and smooth delivery Analytical-conceptual thinking and problem-solving skills Team player able to deal with ambiguity and overlapping priorities 

How to apply:
If you have the necessary skills and experience to join our team, please apply online.  For any queries or should you require any reasonable adjustments to support your application please let your recruiter know when they contact you.

If you are already a Johnson Matthey Employee, please visit the internal careers site to apply:  Find Jobs - Workday (myworkday.com)

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.