A Shift Leader at Sonic Drive-In will assist the General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. Basic job duties for the drive-in's Shift Leader include: Manages, trains, monitors and coaches Team Members and Carhops Directs and assigns employees as needed to ensure all aspects of food service meet operational standards Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices Performs restaurant opening and/or closing duties Monitors and makes adjustments to staffing levels and food cost control Completes weekly inventory as needed Assists in administrative duties including maintaining files, records and all required documentation Reinforces a customer service mentality and ensures all employees are focused on serving the customer Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.Sonic Drive-In Shift Leader Ability to work irregular hours, nights, weekends and holidaysAdditional Sonic Drive-In Shift Leader Qualifications Friendly and smiling faces that enjoy providing courteous food service to our guests!