About the role:

Gartner’s Consulting business is an extension of Gartner’s industry-leading IT Research. From CIOs, to leaders in business and government, we help Gartner clients across enterprises translate insights into transformational actions and achieve their mission-critical priorities. Leveraging the breadth of Gartner’s resources, Consulting is growing rapidly, with unlimited potential to continue expanding our client base.

Technology Strategy Consulting. We help the C-suite make the right decisions based on how technology can transform their businesses. In today’s world, a consulting firm which is “born digital”, (with the ability to directly leverage the full power of Gartner’s research and insights) has relevance to the most important strategic decisions any business will make.

We deliver value to clients across Digital Growth & Transformation, Applications, Infrastructure & Security Modernization, and Sourcing & Spend Optimisation. Typically, this helps Gartner clients to execute on their strategic priorities, across all sectors.

What you’ll do ​:

Our Directors are responsible for high-level project delivery and oversight along with client relationship management. You will manage teams and advise clients at the highest strategic level on both big-picture and tactical matters, focusing on how technology enables a wide range of business outcomes.

You will be primarily responsible for collaboration with Managing Partners (MPs) in sales and quality project delivery for our most strategic clients, providing subject matter expertise on complex full-lifecycle global sourcing engagements. You will be responsible for: 

Managing and advising on complex engagements

Driving delivery of high-quality deliverables, in accordance with client expectations and predetermined timelines and budgets.

Developing proposals to support sales, expansion and extension initiatives, collaborating with industries and other practices during the process. 

Monitoring clients’ expectations and partnering with senior team members to revise project scope when appropriate 

Provide feedback to team members during and post-engagement 

You will also be responsible for providing thought leadership and delivery excellence within one’s area of expertise by performing the following activities: 

Contributing expertise and insight to the delivery of sourcing and spend optimisation solutions, to support EMEA Practice Capability Leads with practice strategy, thought leadership and innovation.   

Keeping current on technologies/trends in one’s area of expertise domain, and how these integrate with other practices to ensure integrated cross-practice client solutions.

Proactively sharing knowledge within and outside of engagement setting 

Harvest intellectual capital from own engagements and share with industry/ practice experts

Perform QA of critical project deliverables to ensure quality and timeliness of deliverables to regional project teams

Contributing to business building activities, including: 
Partnering with subject matter experts and Managing Partners to develop long-term client relationships during and outside of an engagement leading to repeat/new business opportunities 

Contributing to the (1) development of proposals; (2) scoping and qualifying opportunities and (3) assisting with identifying optimal client solutions by communicating the Gartner value proposition P

Participating and actively supporting recruiting efforts to help the business grow 

Performing Sourcing and Spend Optimisation practice management activities including:

Support EMEA Managing Practice Leads with practice initiatives

Proactive analysis and management of the Sourcing and Spend Optimisation practice pipeline, revenue and bookings for the UK & I region, including understanding trends, areas of growth and targets for increased focus/marketing/upskilling

Leading and managing practice aligned associates including:

Onboarding new practice associates

Fostering and growing the regional practice community

Coaching and developing junior associates to build industry/ practice specific knowledge

Formal mentoring/ counseling responsibilities and annual performance evaluations

Leading/ coordinating with region resource management teams to drive staffing of practice associates

What you’ll need

10+ years of experience, preferably in a well-known management consultancy with project delivery and sales experience within the Commercial Sector preferred

Proven experience working within the Public Sector

Prior experience in developing RFXs for solutions (e.g, ERP, CRM), systems integration and outsourcing programs

Problem-solving capabilities such as solutioning services to meet client needs

Ability to influence and build trust-based, value-added relationships with senior executives, both internally and externally 

Bachelor's Degree in Computer Science, Engineering, Economics, Mathematics or another quantitative discipline. MBA or equivalent preferred

Demonstrating intellectual curiosity and creative development of solutions and strategies to solve client problems. Must adapt Gartner frameworks and methodologies to strike at the heart of a client’s most pressing business challenges

Specific Technical Experience  

Proven experience developing full lifecycle sourcing strategies (and spend optimisation) for Technology services, sourcing transaction lifecycle management, providing optimisation recommendations, and creating negotiation strategies for IT contracts with key vendors in domains such as Digital, IT Infrastructure and Applications Services, SI and ERP (essential), hardware, software, cloud (preferred) for customers across industries (Commercial Sector preferred)

Ability to analyze IT vendor portfolios and best practice contract assessments 

Familiarity with principles of, or prior work experience in, one or more of the following: 

Contract/vendor management

Vendor ecosystem performance management

Global Delivery centers, captives and shared services strategy and implementation

Digital marketplaces, ecosystems and partnerships

IT (or non-IT) procurement/purchasing/vendor governance, including agile/dynamic sourcing methodologies

Familiarity with IT service management, service integration, ITIL and Agile, DevOps, principles of sourcing (insourcing or outsourcing) 

Familiarity with Technology operating models

Experienced working with large contract data set

#LI-WB1

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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