This position is responsible for overseeing a guest's visit to the Spa at The Hotel Hershey.

Join the team at The Hotel Hershey, an award-winning resort best known for its refined elegance, signature services, and abundant amentities. The Hotel Hershey is situated high atop the town of Hershey and has 276 guest rooms, including 48 cottages, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a recipient of both the Forbes Four-Star Award and the AAA Four-Diamond Award.

Hershey Entertainment & Resorts Company (HE&R) is an award-winning entertainment & hospitality organization with properties including: Hersheypark, The Hotel Hershey, Hershey Lodge, Giant Center, Restaurants, and more. Our team members share a common goal of upholding the legacy of our founder, Milton S. Hershey, while striving to live by our company's Core Values: Devoted to the Legacy, Selfless Spirit of Service, Team Focused, and Respectful of Others. Hershey Entertainment & Resorts is committed to cultivating diversity, equity, and inclusion in our workforce, marketplace, and community, and is proud to help fulfill the dream of our founder by providing value to Milton Hershey School.

As a Part-Time Team Member, you will enjoy sweet perks like FREE admission and parking to Hersheypark, discounts on food & shopping, and more as soon as you receive your Employee ID!

***TO BETTER ACCOMMODATE THE NEEDS OF OUR GUESTS, THIS POSITION IS AVAILABLE FOR MALES ONLY***

Job Duties (Duties marked with an asterisk are essential functions of this job):

Giving tours of the spa*

Answering guest questions*

Escorting guests to the quiet room and spa services*

Maintaining the cleanliness of the locker rooms and other spa facilities*

Stocking supplies in locker room and fitness center*

Monitoring safe usage of all spa facilities*

Providing the highest level of guest service for all*

Perform other duties as assigned

Qualifications:

Must be at least 18 years of age or older.

Knowledge, Skills, and Abilities:

Prior experience in customer oriented atmosphere, preferably in the hospitality field

Basic computer knowledge

Strong organizational skills with the ability to multitask

Good communication skills

Job Demands:

This is a part-time year round position. The working schedule for this position may include days, evenings, weekends, holidays based on operational needs. Shifts available are flexible between 8 a.m. and 8 p.m. and based on business needs; weekends and holidays required.

Duties may require reaching, climbing, bending, stooping and lifting up to 20 lbs

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment and Resorts is an Equal Opportunity Employer