About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.About the role
Four Seasons Astir Palace Hotel Athens is looking for a talented and competent Spa Manager to join, lead, and assist in managing the Spa team.
What you will do
The Spa Manager will mainly ensure the smooth daily operation of the Spa Department through leadership and management of the Spa team.
MAIN RESPONSIBILITIES:
To work alongside supervisors in the Spa to ensure that all Spa employees are adhering to all Four Seasons standards and objectives for the Spa department. To manage the reception team to ensure a seamless operation and to ensure that financial controls, including the auditing of all financial transactions are in place and adhered to. To ensure that the guest experience is an exception one that maintains the performance benchmarks of Forbes, LQA and other monitoring bodies. To assist with the creation and achievement of marketing and achievement objectives, through training and coaching the team, to ensure the financial success of the Spa department.To assist in achieving agreed commercial targets at the Spa through the active and appropriate promotion of Spa treatments and products to all Spa guests by all Spa employeesTo work together with Spa Management to oversee all areas of the retail offering in the Spa, including budgeting, stock level control, requisitions, team targets, month end inventory control and reconciliation etc. and ensure a stock level is maintained at all times that is appropriate to the business demands.To assist in preparing annual plans, forecasts and managing expenses to meet departmental budgetary goals. Assist with the control labour and operating expenses through effective planning, budgeting, purchasing decisions, policy making, and inventory control, while focusing on creative cost control and revenue generation solutions to maximize profit in the division and the hotel.To work closely with Recreation management, and assist to the successful operation of Fitness, Recreation, Tennis and KFAS. To create and run projects in common, for the benefit of Guests and Team members.What you bring
English & Greek is a must for this position.EU Citizen passport holders will only be considered.3-5 years of Experience in a Spa Managerial role is required.Bachelor's Degree in Hospitality, Spa, or any relevant studies.
What we offer: