aldorf Astoria Hotels & Resorts is Hilton’s luxury brand of iconic hotels committed to personal service and culinary excellence in landmark locations around the world. Each property delivers unforgettable experiences and offers a strong sense of arrival with impressive public spaces worthy of hosting history. Guests can expect True Waldorf Service from the moment they reserve their stay to the moment they leave the property doorstep.
\nWaldorf Astoria Maldives Ithaafushi made a wow debut in 2019 and is already recognized as one of the finest resorts in the world. Sprawled across three islands, the resort is one of the most sizable in the Maldives. It boasts the country’s largest spa, extensive recreation facilities and it’s the Maldives resort with the most culinary choices (an impressive 11 specialty cuisine dining options). Besides its 118 luxurious villas, the resort is also home to an exclusive offering: a private island, the largest in the country which is to be rented out in its entirety.
\nOnce you get a glimpse of this one of its kind resort, you know you arrived in sun-soaked paradise. Luxurious villas act as vast private indoor-outdoor playgrounds, each featuring its own private pool. Everywhere you look, from the standalone villa bathtub to the glass-bottomed floors in the spa’s treatment pavilions, the azure water steals the show.
\nAre you ready to join our talented and dedicated team at Waldorf Astoria Maldives Ithaafushi and take your career to new heights?
\nWhat will I be doing?
\nSpa Therapist working for Waldorf Astoria Maldives Ithaafushi administers professional treatments such as body therapy, face therapy and nail therapy to guests. The role possesses excellent communication skills and up sells treatment and products with strong treatment and product knowledge. As a Spa Therapist, you will be responsible for performing the following tasks to the highest standards:
\n\nAdhere to the customer-first purpose and promptly attend to customers’ needs. \nCommunicate well with guests and colleagues. \nBe a positive influence, responsible and proactive in solving problems. \nFlexible and responsive to changes in work requirements. \nBe a good team player, helping team members achieve team goals. \nAdvise on departmental operating procedures and improvement of environmental facilities, etc. \nEnsure that all activities performed in the spa, fitness room and all areas of the hotel conform to Hilton brand standards at all times. \nGreet all guests with a warm, friendly and sincere smile. \nCommunicate with guests to understand their feedback and provide professional service to them. \nAble to understand guests’ requests and communicate with superiors promptly. \nAdhere to Hilton service standards and service quality reviews. \nAssist in department training for new employees. \nEnsure that the daily opening and closing of the spa is carried out smoothly and efficiently. \nMaintain a high level of cleanliness in the work area. \nEnsure that all items are kept for no more than 3 months, conducting monthly inventory checks and control inventory. \nReceive products when they arrive. \nProvide consistent service to guests, so that guests enjoy pleasant, memorable professional services. \nMaximize the use of massage rooms, cleaning the rooms and used towels after each massage. \nRead and update the message book of the Massage Therapist and Receptionist to ensure that each employee signs for confirmation. \nPerform any other reasonable duties as assigned. \n•The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. \nWhat are we looking for?
\nSpa Therapist serving Waldorf Astoria Maldives Ithaafushi is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
\n\nHigh School graduate / recognized beauty school or institution certified. \nMinimum 2 years of experience or equivalent combination of education and experience. \nGood interpersonal skills to provide overall guest satisfaction. \nAble to work under pressure and deal with stressful situations during busy periods. \nMust be physically fit and able to work long hours.\nCandidate must have a good command of spoken and written English. Fluency in another language is an advantage.\nPossess basic knowledge of all spa treatments, services fitness services and retail products available in the Spa & Fitness department.\n\nWhat will it be like to work for Hilton?
\nHilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!