Overview M Health Fairview is seeking a Spoken Language Healthcare Interpreter! This is an outstanding full time opportunity with guaranteed hours to work with a great company with a consistent schedule! Summary: Spoken healthcare language interpreters act as a communication and cultural liaisons between Limited English Proficiency (LEP) patients, companions, authorized decision makers, and their healthcare team by providing meaningful language services and supporting effective communication. Monday – Friday 8am – 4:30pm Hiring Process If your skills and experience appear to align with those of the position, you may be asked to participate in a pre-recorded video interview. The recorded video interviews are reviewed by our hiring team and provide the reviewers with insights on the skills, attributes and experiences you possess that will allow you to be successful in your role. You will be advised by email or phone if selected for the next stage of our recruitment process. At any time, you may also check your application status online in your Fairview applicant profile at this link. Responsibilities Job Description Interprets accurately and completely, conveying the content and spirit of the original message, taking into consideration the cultural context in a way that is responsive to the demands of the situation (in person, video, or telephone). Makes appropriate introductions and explains scope of practice that is responsive to the demands of the situation Selects appropriate mode of interpreting (consecutive, simultaneous or sight translation). Orally renders sight translation of limited written documents/ forms/information as needed and when applicable. Manages room/set-up and flow of communication to promote direct communication between all parties. Facilitates communication across cultural differences and alerts all parties to any significant cultural or linguistic disparities Maintains confidentiality and professional boundaries of the interpreter role, and refrains from personal involvement. Adheres to NCIHC Code of Ethics & Standards of Practice. Demonstrates honest & ethical conduct according to Guiding Principles. Diffuses conflict between parties by remaining calm and impartial. Manages daily workflow through proficiency with Epic and Microsoft Outlook Documents services in EPIC Communicates with scheduling office and members of Administrative Team. Supports patients and families with communication access and contributes to overall experience through support of organizational policy, behaviors and utilization of available resources. Provides limited support for (written) translations as requested and as deemed appropriate by Language Services department standards. Adaptability Travels to and provides interpreting services in multiple settings as needed/requested. Demonstrates personal flexibility to meet staffing and patient communication needs. Manages and communicates unanticipated changes throughout the day. Demonstrates ability to provide language services with a variety of clinical populations. Completes assigned duties prior to transition to subsequent setting and/or establishes handoff for continuity of care. Adaptable in responding to demands of multiple processes/settings. Organization Expectations, as applicable: Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served. Partners with patient care giver in care/decision making. Communicates in a respective manner. Ensures a safe, secure environment. Individualizes plan of care to meet patient needs. Modifies clinical interventions based on population served. Provides patient education based on as assessment of learning needs of patient/care giver. Fulfills all organizational requirements. Completes all required learning relevant to the role. Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards. Fosters a culture of improvement, efficiency and innovative thinking. Performs other duties as assigned. Qualifications Required Education Minimum of 40 hours of formal training or college level courses in healthcare interpreting Experience Minimum of 2 years of experience in healthcare interpreting Must have reliable transportation to perform work at various locations. License/Certification/Registration Minnesota Department of Health’s Spoken language interpreter roster Preferred Education Associate degree or higher in interpreting or related fields. Experience 5+ years of experience in healthcare interpreting License/Certification/Registration National Certification for Healthcare Interpreters Certificate of interpreting from an accredited post-secondary institution Additional Requirements (must be obtained or completed within a period of time): Multilingual interpreters may be asked to provide services on demand by the populations served across the system. Approved language testing will be required for these additional languages. Level to which this Job reports: MGR Does this job have direct reports: No Does this job have indirect reports: No EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status