Spec: Sales Account Management
Business Connexion
Business Unit, Department, Reporting Job grade/level S5 Business Unit CSO Department Public Sector, Diversified & Telkom, Retail & CPG, Coastal, Inland, Mid-Market and Financial Services Position reports to Executive: Sales Account Management/ Integrated Account Directors Span of Control
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Core DescriptionResponsible for the management of the full sales cycle for defined vertical and Customer base. Accountable to achieve or exceed the full Revenue target. Responsible to ensure Data Quality and integrity on Sales force is kept at the agreed levels.
Key Deliverables / Primary Functions Develop, review, communicate and monitor an effective client strategy as per the MSA methodology Effectively manage the sales activities to meet agreed targets and corporate objectives within the agreed budgets Manage accounts by monitoring the level of client satisfaction at regular intervals or after each significant delivery of a product or service Drive a culture of accountability, manage by objective and build a high-performance team driven by customer satisfaction Design and execute on the account plan Core Functional Skills & Knowledge Computer Literacy Professionalism Punctionality Telephone Etiquette Time & Priority Management Office Management Core Behavioural Competencies 2. Developing and implementing account plan or strategy4. People / Team Leadership5. Decision Making3. Meeting customer expectations6. Communication and Impact1. Job MatchMinimum Qualifications NQF 6: 3 year Degree/ Diploma/ National Diploma in IT/Engineering or CommerceAdditional Qualification preferred or advantage Experience5 years ICT sales experience OR Grade 12 with 7 years ICT sales experience.
Certifications NoneProfessional Memberships in Relevant Industry Level of Engagement & Span of ControlInteract with similar levels, Senior Management and various stakeholders within BCX and External to BCX
Special Requirements/ Employment Condition Valid Drivers licenseWorkplace/Physical Requirements Non-BillableHybrid Remote Worker
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