Memphis, TN, US
5 days ago
Special Agent

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you’re part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!

Job Summary

The Special Agent – US is responsible for supporting CN’s business, people and reputation by proactively changing people’s attitudes and behaviours towards rail safety through proactive enforcement, educational, engineering and engagement initiatives designed to reduce train versus incidents and save lives. The incumbent provides training to internal employees, as well as local police and community members.

Main Responsibilities Operations

·       Conduct proactive, targeted enforcement

·       Answer calls for service

·       Respond to emergency calls related to the railroad

·       Conduct investigations as directed by CN Police management in an effort to protect CN’s freight and railroad property

Education and Awareness

·       Provide rail safety training

·       Provide information sessions to local law enforcement personnel and local community members

·       Conduct rail safety presentations to a variety of audiences

Ownership of Territory (Customer Oriented Policing Territory)

·       Ensure security and safety of designated territory by establishing priorities and identifying potentially dangerous areas requiring improvements and repairs

·       Proactively engage with a variety of community stakeholders to identify and address specific actions needed in order to reduce incidents and save lives

·       Proactively identify and address any security risks affecting CN

·       Identify areas requiring improvement and repairs as well as traffic and trespassing enforcement

·       Work with city officials and Engineering to determine actions to take in order to reduce risks in specific areas

Partnerships 

·       Continuously build professional relationships with key stakeholders with the federal, state and local law enforcement authorities

·       Build professional relationships with CN employees in an ongoing effort to protect CN’s people, business and reputation

Working Conditions

The role is performed in a combination of an office environment and outdoors in various types of weather and environmental conditions and with a workweek including weekdays, weekends and some statutory holidays depending on the service needs. The role requires being available on-call 24/7 to respond to critical incidences. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure and manage stress. The role requires frequent travel (as operational demands dictate); 80 to 90% of the time is spent in the field and 10 to 20% in the office.

Requirements Experience

Law Enforcement

·       Minimum 5 years of experience in law enforcement

o    Experience working with local, state, and federal agencies in emergency response situations

o    Experience in investigation*

o    Experience in supervision*

*Any experience for these above would be considered as an asset

Education/Certification/Designation

·       General Education Degree (GED) Diploma

·       Specialized training related to policing

·       Commissioned and certified police officer within designated state

·       Valid Driver’s License

Competencies

·       Identifies risks and anticipates impacts to ensure a safe and secure environment

·       Follows safety procedures, information security instructions and Environmental, Social and Governance (ESG) principles to lead by example

·       Cultivates relationships

·       Collaborates with key stakeholders to enable higher productivity

·       Builds and maintains networks

·       Shows initiative and empowers others to raise CN’s collective game

·       Inspires others with impactful communications and has the ability to adapt to any audience

·       Makes informed and timely decisions; is self-motivated and can work effectively individually and in a team

·       Applies analytical thinking to make recommendations that pursue sustainable performance

·       Deals with pressure and change by staying calm to quickly adapt to changes

·       Ability to render credible testimony in a Court of Law 

Technical Skills/Knowledge

·       Knowledge of State and Federal Criminal and Civil Laws, Department of Transportation (DOT) and Federal Railroad Administration (FRA) regulations*

·       Knowledge of Microsoft Suite (Excel, Word and PowerPoint)

·       Investigative expertise

·       Knowledge of railroad operations*

*Any knowledge for any of the above would be considered as an asset

About CN

CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.

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