Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Specialist, HR Program Management

Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
The Talent Acquisition team is looking for an Associate Specialist to help drive our Operational Excellence in Talent Acquisition by consistently innovating and problem-solving. The ideal candidate is passionate about the candidate and recruiter experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial mindset.

Role

In this position, you will:
•\tManage and maintain our Talent Acquisition Knowledge Center
•\tConduct Training for new processes and New Hire Onboarding for TA
•\tCreate and maintain Process Documentation for both TA and S&O including trackers, policies and process workflow
•\tInternal TA communication support
•\tManage User access for a number of TA platforms, such as LinkedIn etc.
•\tVendor Management Support
•\tTroubleshooting Workday Recruiting processes and escalations
•\tAgile Project support as needed
•\tStorytelling and deck creation

 
All About You


The ideal candidate for this position should:
•\tLook at everything from the eyes of the candidate and user experience
•\tHave clear attention to detail
•\tPowerPoint, Excel and SharePoint proficiency
•\tEntrepreneurial mindset, proactive approach to work
•\tLook for complementary and innovative ways to improve ways of working, communication or process documentation
•\tExcellent communication skills
•\tBe skilled at explaining technical problems succinctly and clearly\t
•\tBe a strong, confident, and exacting writer and speaker, able to communicate your vision and roadmap effectively to a wide variety of stakeholders
•\tAlways look for potential solutions to solve problems

Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:

•\tAbide by Mastercard’s security policies and practices;
•\tEnsure the confidentiality and integrity of the information being accessed;
•\tReport any suspected information security violation or breach, and
•\tComplete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

NOTE: Candidates go through a thorough screening and interview process. There is no need to include all preferred skills in the job description.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.