Category: Kalmar Facility: Finance Location: Sofia, BG Specialist, Invoice to Pay Kalmar is moving goods in critical supply chains around the world, with the vision to be the forerunner in sustainable material handling equipment and services. We are making every move count We at Kalmar are seeking a talentedSpecialist, Invoice to Pay, to deliver ITP services in line with customers' needs and expectations. Main tasks and responsibilities + Perform transactional activities with limited supervision related to the ITP area. + Responsible for resolving queries from customers, vendors, and colleagues. + Be an active member of the ITP team and maintain strong working relationships with other process teams. + Deliver services in line with agreed controls and procedures. + Act as a specialist providing assistance on ITP-related inquiries, serving as an employee's first point of contact via appropriate channels (e.g., tickets, chat, calls). + Initiate process improvements by suggesting methods to update, simplify, and enhance processes, procedures, and technologies. + Identify unusual events or recurring issues and collaborate with the team leader to resolve them. + Ensure customer satisfaction to maintain a positive brand image for Kalmar Bulgaria. + Ensure all documentation is up-to-date and accurate. + Provide training and support to less experienced employees. + Perform any other tasks assigned by the line manager related to areas of accountability. What you’ll need to succeed + Minimum a bachelor's degree in finance or business. + 1 to 3 years of experience in the ITP area. + Experience with handling simple to complex queries. + Strong customer service focus and excellent interpersonal skills. + Strong analytical, problem-solving, organizational, and communication skills. + Hands-on experience with ERP/Cloud systems is preferred. + Proficient in Microsoft Office (Excel, Word) and Google Workspace. + Ability to take initiative proactively to improve individual and team work practices. + Full professional proficiency in written and spoken English. + Effective communication skills in a professional setting. + Demonstrates a strong work ethic and ability to adhere to internal controls and policies. You will be part of We offer you the opportunity to apply your skills and experience and make an impact in our global organisation and the cargo handling industry. You will collaborate with talented colleagues from diverse backgrounds, all inspired by shared, ambitious goals. We value collaboration within our open and inclusive culture. Here, you will have the chance to develop professionally. Join us, and let’s make every move count! In addition, we offer you: + Attractive compensation packageto reward your contributions and expertise. + A healthy work environment with acompany-sponsored medical and dental insurance program, ensuring your well-being. We also offer an additionalEmployee Assistance Programthat provides counselling, legal and financial consultation, and crisis intervention services to employees and their dependents free of charge. + Food vouchersto enjoy convenient, tasty meals. + Work-life balance with25 days of paid vacationand exciting company events that foster a vibrant team spirit. + Transportation allowanceto make your commute easier and more convenient. + Performance-based bonusesto recognize and reward your outstanding efforts. + Flexibility towork from anywhere within Bulgaria, with the option to work from the office based on your preference. + Ongoing learning and career growththrough our internal learning platform offering access to hundreds of online courses to help you continuously develop new skills and advance your career. Interested to join? If you are interested, please send your CV in English. #Li-Hybrid Kalmar (Nasdaq Helsinki: KALMAR) offers a wide range of industry shaping heavy material handling equipment and services to ports and terminals, distribution centres, manufacturing and heavy logistics. Headquartered in Helsinki, Finland, Kalmar operates globally in over 120 countries and employs approximately 5,200 people. In 2023, the company's sales on a carve-out basis totalled approximately EUR 2.0 billion. www.kalmarglobal.com