At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com.

Overview:

The Specialist Procurement will be responsible for the sourcing, negotiation, and contract management for SW, SAAS, Cloud & Hosting IT sub-categories. This includes working with different departments to determine and execute purchase approach, purchase requirements, candidate suppliers, and supplier selection. The Specialist, Procurement will also be required to ensure compliance of vendor engagements with the company’s Procurement policies and procedures.

Principal Duties and Essential Responsibilities:

Assists in contractual and commercial negotiations with new and existing SW, SaaS, and Service provider vendors. Ensure proper purchasing involvement in all major company vendor engagements and execute Vendor management practice with strategic vendors of the organization. Promote savings and other value-add through proactive negotiations of new agreements and renewals and by Leading benchmarking activity to perform market comparison of supplier rates and cost models. Tasked with executing the procurement strategies for the organization. Actively participates in the establishment, communication and implementation of business goals and procurement improvements. Establishes Global cooperation and proper alignment with IT, Finance, Legal, Services and Operations Ensure all procurement activities are following the Global Procurement policy and procedures.

Minimum Requirements:

Bachelor’s degree in a related field or equivalent work experience A minimum of 3 years of procurement experience in sourcing SW, SaaS & IaaS, including outstanding knowledge of software license and SaaS terms.  Highly organized individual with excellent time management skills; highly flexible individual who can handle multiple tasks and activities, intense workload with short timeframes and unplanned requests. Ability to demonstrate personal attributes such as independent work, confidence, and integrity in addition to being determined and thorough, which is inherent in this position. Strong ability to work collaboratively in a cross-functional, complex environment. Limited domestic travel to attend business meetings. Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.

Preferred Requirements:

Experience managing software development and service provider vendors and expenses. Professional Procurement qualification is desirable. Familiarity and/or interest in emerging technology focusing on related third-party cloud services and cloud management tools, ability to gain understanding of industry to make educated recommendations about pricing, vendor selection, competition, market compression, optimization, etc. Prior experience with a leading technology company.

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