Description

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Inflight

The Inflight Services department includes flight attendants and the teams that support them

Job overview and responsibilities

The role of Specialist – Safety Programs Support provides leadership to the Inflight safety team through the ongoing administration and advocacy for Regulatory Compliance, Safety programs (ISAP, FA-FRMP), our Safety Management System (SMS), and ongoing quality assurance processes.

Support the Inflight Fatigue Program through the independent investigation and collection of needed information to prepare reports for committee votingOrganize and schedule weekly, monthly, and quarterly safety meetings through individual initiative in coordinating SMS department leadership availabilitySend correspondence for any resulting action items, including payroll, response to submitters, and base communicationsIndependently investigates, analyzes, and prepares appropriate documentation for safety reporting appeal processesEnsure coding for flight attendant schedules are accurateComplete proactive and reactive SAFTE-FAST report preparation and analysisCompiles quarterly review deck for the Fatigue programAssists in all safety program administrative support to include Irregular Operation Report (IOR), Occupational Injury Support (OIS), and Regulatory Reporting SupportEntry of Customer Alerts into tracking spreadsheet for processingUtilize critical thinking skills to construct presentation decks for all Safety Management System (SMS) meetingsVerify incoming injury report accuracy on a weekly basis within the Occupational Injury System (OIS), in addition to completing a monthly review to ensure accuracy of injury coding by third party vendorsGenerate in-depth data charts for monthly Inflight Safety Recap leadership reportManage the accountability process for reporting due dates for Infight’s Safety Management System documentation within United's central safety data baseCollaboration with Corporate Safety SMS team to enter and verify SMS reports/information into United’s corporate data base. This includes: Safety Risk Assessments (HIs and CAPAs), mitigations, and supporting documentation as it pertains to the proper completion of recordsVerification and tracking of reporting due dates with process owners on SMS, Regulatory, and QC programsTrack flight attendant badge scanning data and provide independent analytical updates to base leadershipEngage and coordinate with Inflight department leadership and process owners to ensure critical, timely completion of applicable Safety Risk Management and Safety Assurance processes, regardless of time zone difference

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.

Qualifications

Required 

Bachelor's degree2+ years related experienceKnowledge of/Experience with:Aviation Safety Action ProgramsFatigue Risk Management ProgramsSafety Management SystemsApplicable portions of the Code of Federal Regulations governing air carrier operations, aviation security, occupational health and safetyMust be legally authorized to work in India for any employer without sponsorshipMust be fluent in English (written and spoken)Successful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

Preferred

Master's degreeExperience with Power BI dashboardsStrong analytical skillsComprehensive writing experienceExcellent communication skills