Job Summary
We are seeking an experienced in Travel and Expenses Processor to manage travel related activities for employees across IFF.Brief Job Description:
Provide excellent customer service to employees related to T&E inquiriesEfficiently address inquiries from employees regarding policies, processes and systems.Provide support of the expense software.Educate and train travelers and BU personnel on the proper procedures for expense reporting and reimbursement and the past due guidelines.Reconcile, research and support credit card accounts.Helpdesk/ Customer ServiceStrong oral and written communicationResearch and resolve issues regarding traveler set-up or misapplied payments.Interact with peers and various management levels to address any credit card or expense inquiriesTo ensure that all Citi Card Payments are reviewed and paid on time.Ensure Compliance to Corporate Travel Policy:
Review soft limits and audit flags to reduce risk and ensure compliance to travel policy and local tax and legal guidelinesAssist Corporate Security and Corporate Audit in review of specific cardholder account reviewsEducate BU personnel and travelers on best practices of expense reporting, past due accounts and traveler terminationsMonitor various reports for complianceMiscellaneous Travel processes:
Troubleshoot and resolve issues regarding batches or payment failuresImprovise process by adding new activities or by eliminating non-value stepsProvide/generate T&E reports/dash boards which will depict T&E spend.Subject matter expert on corporate credit card program and employee expensesPerform reconciliations on credit card end to end process.Review outstanding charges and communicate outstanding charges to employee and Shared Services Financial LeadsEducation Qualification & Years of Experience:
At least a Bachelor’s degree in Accounting.Proficiency in Microsoft Office Suite, with emphasis on ExcelPrior experience with Travel and Expense Product Concur and TMS preferred.Key interfaces:
Travel & Expense, Accounting, Excel, Expense Reports, Concur, Databases, TMS FinanceWe are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more