Description

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Our Corporate Communications team brings our uniquely United story to life with the public, our customers and employees, across the world. From internal communications and newsletters to public and media relations campaigns, and social media strategy, we’re sharing our story with the world in a way that’s clear, consistent and inspiring. Get your pen ready, and help us continue to write our next chapter.

Key Responsibilities:

The Consumer Public Relations Specialist is a foundational member of the Consumer PR team, managing and responding to inbound media inquiries, overseeing monitoring/measurement of media coverage, building and maintaining media lists and helping draft briefing documents, key messages and other communications materials for executive leadership. The Specialist will also help provide PR support for many of United’s consumer-facing functions including customer experience, digital technology, network planning and onboard product. This role will proactively pitch news to reporters and will seek and seize opportunities to help secure earned media coverage of United in lifestyle outlets that don’t typically cover the news of an airline. This role is considered Chicago-based hybrid and will require 2-3 days per week in office.

Manage all inbound media inquiries to the Consumer PR team, working with the team and business partners on an appropriate responseOversee media monitoring/measurement; optimally use our monitoring software to build recap reports for company announcements; report out on critical metrics and alert team members to news coverageBuild and maintain media listsHelp draft briefing documents and staff media interviews/eventsDraft/send media pitches and follow up with reporters

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the “desired” qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!

QualificationsWhat’s needed to succeed (Minimum Qualifications): Bachelor's degree in communications, Public Relations or similar field2+ years in a Public Relations or Communications roleStrong writing/editing skillsAbility to identify news trends and understand what makes a compelling story for reportersExperience with enterprise level media monitoring platformsExperience drafting media pitches/press releases and successfully placing earned media stories Comfortable working in a highly matrixed, fast-paced corporate environmentAbility to juggle multiple projects at once and effectively prioritizeAbility to take initiative and own their area of workAbility to travel up to 20%Must be legally authorized to work in the United States for any employer without sponsorshipSuccessful completion of interview required to meet job qualificationReliable, punctual attendance is an essential function of the position

 

The base pay range for this role is $64,885.00 to $88,440.00.
The base salary range/hourly rate listed is dependent on job-related, non-discriminatory factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.